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Apple offers $100 credit to early adopter iPhone buyers

6 September 2007 20:07 by Andre "DVDBack23" Yoskowitz | 6 comments

Apple CEO Steve Jobs has publically apologized to all early adopters of the iPhone and offered a $100 Apple credit to all customers who purchased the phone before the price was dropped $200 yesterday for both models of the phone.

There was outrage after the announcement of the price drop was made, and Jobs acknowledged that he and the company had received hundreds to thousands of complaints via e-mail.

Jobs also added that "the technology road is bumpy," and that those that pay top dollar to be early adopters will always be angry when the price drops later. "This is life in the technology lane," Jobs said.

The CEO seems to have had a change of heart since yesterday when he told an interviewer for USA Today that "iPhone owners who bought their device that morning should go back to where they bought it and talk to them. If they bought it a month ago, well, that's what happens in technology."

In the latest open letter his sentiments have changed however, saying that although they lowered the price the company still needs to "do the right thing for our valued iPhone customers."

"(W)e need to do a better job taking care of our early iPhone customers as we aggressively go after new ones with a lower price," he said. "Our early customers trusted us, and we must live up to that trust with our actions in moments like these."

The credit will work at any of Apple's retail stores or its online store but no word whether it will work on iTunes.

All customers who purchased an iPhone within 14 days of the new cut will get a refund for the full difference as long as they have a original receipt.

Source:
AP

Permalink to this article

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Discuss this article!
WierdName (Senior Member) 6 September 2007 21:38
Woh, Apple looking out for it's customers?! Wait, that must mean one thing... ARMAGENDON IS COMING! EDIT- Now if they would only allow kernel access so developers could make real programs and not web based crap. [ + quote] This message has been edited since posting. Last time this message was edited on 6 September 2007 21:40
Ludikhris (Inactive) 6 September 2007 22:23
I heard this a lot earlier today. It's credit, but at least they can get a crap load of music. Such is technology. I bought a PS3 for 600$ but I'm not butt hurt the price went down. LudiChris [ + quote]
drzayus01 (Junior Member) 7 September 2007 7:47
guess jobs got tired of his email being full from complaints [ + quote]
salsa36 (Newbie) 7 September 2007 17:26
What about the people that bought the $600 ps3 THAT NOW IS $500? [ + quote]
duckNrun (Member) 8 September 2007 5:01
The PS3 didn't drop it's price when the fanboy effect died out. Those who paid top dollar for it were able to claim the esteemed value of early adopters a wee bit longer and thus were compensated already. [ + quote]
borhan9 (AfterDawn Addict) 10 September 2007 19:36
At least he is helping them out if it was me i would state that consumers have to use common sense and realise if they want to buy something cheapper they would have to wait for the price drop because that is the nature of the game. If consumers do not realise that well tough. [ + quote]