I'm a Sprint customer what does this mean to me?

Same here... hopefully they won't do something stupid like jack up their prices higher than they already are.

maybe i'll get better coverage

Originally posted by ooZEROoo:

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I'm a Sprint customer what does this mean to me?

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It means customer services will have an English accent.

Sir Age, no it doesn't it means they are all from spain as like that seems to be where all customer service ppl are situated at.

Meh i don't care rele as i live in UK but O2 have decent price plans and stuff so its not all that bad.
NB O2 is BT

Foreign markets means economic decline. Almost everybody depends on cellular phones. I hope that Boost Mobile plan pricing doesn't become affected since its owned by Sprint.

Well, this would be the second change for me. I am with Nextel, and not too long ago, Sprint bought them. I went from Nextel to Sprint, now looks like I will be going from Sprint to British Telecom.

THE GOOD NEWS: The service can ONLY get better. ...lol

The consumer will not see any differance its just who your monthly payment go to.

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they are all from spain

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I know for a fact that Nextel (now Sprint) has call centres operated by a third party (Satan... I mean TeleTech) in North Bay, Timmins and Orillia, Ontario, Canada.

As an Enghlishman based in Texas well versed in BT's pricing etc and plan structures I can say sprint customers would be better off in the long run, sprint service sucks currently (I have Sprint) and with BT investing the service would get better rollover minutes will appear and pricing would probably drop to be more competitive with Verizon BT's biggest european competitor, this would mean good news for the american sprint customer base.

It is a very competitive market out there and you need to really either be a head of the game or merge to survive.

sir age, i hate to disappoint you but thinking you will be hearing british accents could not be further from the truth, most british call centres are now in india, pakistan or other asian countries and their english is pathetic, plus having to pay for phone calls to these companies wanting information or help costs you more money as you try to decipher what their saying

If you take a good look around the world most major corporations are sending the technical support services to India Pakistan etc, the quality of training is extremely poor the language barrier is enormous with the caller having to repeat multiple times the nature of the issue to the call taker, and Why is this we ask ?? it is easy a pakistani gets the huge $1.00 a day in wages wheras a similar employee in the US or the UK would be demanding at least minimum wage.
So what the customer has to suffer do corporations really care if you cant understand the person you are trying to get problem resolution from that is a simple answer NO!!!

I as a network engineer have had to deal with sbc on dsl issues and when you speak with the so called tech support center all you get is is this PPOE as that is all we support, I might as well bang my head against the wall trying to get a straightforward answer from a bunch of illiterate underpaid script reading pakistanis or indians.

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Originally posted by ooZEROoo:

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I'm a Sprint customer what does this mean to me?

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It means customer services will have an English accent.

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You got that wrong. It will have INDIAN accent!