Following a number of complaints at the revelation that Sony imposed a block on Intel's Virtualization Technology (VT) in some VAIO models - which is present in the Core 2 Duo chip that ships with affected VAIO notebooks - Sony has promised The Register that it will make an effort to clarify the policy more clearly on its websites.
Customers were unhappy to learn about the limitation in the VAIO BIOS after buying a model which Sony recommends for the upcoming Windows 7, because it blocks Windows 7's XP-mode. It is a feature that has received considerable media attention and put some minds at ease about going with Windows 7, so it isn't inconceivable that customers who saw Sony advertise VAIO notebooks for Windows 7 assumed they could use this feature, even if they didn't know the VT technology is included in the CPU.
If they did know, then they most likely would have been unaware that Sony has disabled it since its advertisements fail to declare the fact. "I'll take the action to be clearer on our site that VT will not be enabled," Senior manager for product marketing Xavier Lauwaert promised The Register.
He said the Vaio Z series would be "top of the list" for getting VT support in the US but said he could not comment on getting the BIOS of Sony VAIO's in Europe working with VT.
If they did know, then they most likely would have been unaware that Sony has disabled it since its advertisements fail to declare the fact. "I'll take the action to be clearer on our site that VT will not be enabled," Senior manager for product marketing Xavier Lauwaert promised The Register.
He said the Vaio Z series would be "top of the list" for getting VT support in the US but said he could not comment on getting the BIOS of Sony VAIO's in Europe working with VT.
