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Google starts phone support for Nexus One

Written by Andre Yoskowitz (Google+) @ 09 Feb 2010 13:25 User comments (1)

Google starts phone support for Nexus One Google has started live phone support for the Nexus One this week, finally giving users a way to directly talk with representatives from the company. Until this week, live, phone support had been redirected to carrier T-Mobile, or hardware manufacturer HTC.
If you had wanted to contact Google, it had to be done through email with 24-hour turnaround.

Because the phone is only available online, many buyers have been reluctant to purchase the "superphone," especially without having support from a representative. Reports have shown that most new purchases of the Nexus One have come from users that have already tried Android in the past and are more familiar with the interface.

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1 user comment

19.2.2010 23:51

Aren't you supposed to set up a support group BEFORE releasing a product??? This just seems so utterly stupid on Google's part.

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