Thanks to a glitch, some Avatar Blu-ray owners can still not play their purchased discs, leading to understandable irritation.
Says one angry customer: "When 3 out of 3 players in my house (Denon, Samsung and PC) won't play it, then 20th Century Fox should be slapped with losses on this one."
The customer's anger is aimed at the wrong place, however. Fox is not the issue but instead it is the Blu-ray players and their respective firmwares. Avatar, requires, in most cases, the latest firmware, but owners of older players without active Internet connections are usually not the most up to date.
For some people, the glitches get weirder. Users have reported chapter pop-up boxes showing up throughout the movie, sometimes without leaving.
It is unclear how Fox will try to help users who cannot play the discs or are receiving the glitches, but likely the number of users is still small, yet vocal.
The world's highest grossing movie of all-time, the blockbuster Avatar, is also the fastest-selling Blu-ray disc of all-time, selling 2.7 million units in its first four days.
The customer's anger is aimed at the wrong place, however. Fox is not the issue but instead it is the Blu-ray players and their respective firmwares. Avatar, requires, in most cases, the latest firmware, but owners of older players without active Internet connections are usually not the most up to date.
For some people, the glitches get weirder. Users have reported chapter pop-up boxes showing up throughout the movie, sometimes without leaving.
It is unclear how Fox will try to help users who cannot play the discs or are receiving the glitches, but likely the number of users is still small, yet vocal.
The world's highest grossing movie of all-time, the blockbuster Avatar, is also the fastest-selling Blu-ray disc of all-time, selling 2.7 million units in its first four days.
