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Apple says antenna engineers were clueless about iPhone 4 problems

Written by Rich Fiscus (Google+) @ 16 Jul 2010 13:41 User comments (5)

Apple says antenna engineers were clueless about iPhone 4 problems After yesterday's report from Bloomberg saying Apple was aware of the iPhone 4's antenna issues last year, Apple has denied the claim.
A company spokesman told the Wall Street Journal, "We challenge Bloomberg BusinessWeek to produce anything beyond rumors to back this up. It's simply not true."

As with many Apple statements, this one doesn't necessarily mean what it appears to on the surface.

For starters, Apple doesn't allow employees to disclose what goes on inside the company. In particular, they declined any comment on the story when approached by Bloomberg & denied their request for an interview with the antenna engineer who supposedly reported the issue to Apple management.

Apple's claim is disingenuous at best, & perhaps downright dishonest. It would be impossible for Bloomberg, or anyone else for that matter, to prove much of anything that goes on behind the scenes at Apple thanks to their nigh impenetrable wall of non disclosure agreements.

On the other hand, if you believe their denial it really just makes Apple engineers look like a bunch of amateurs. In fact the problem has been reproduced, documented and detailed repeatedly by actual amateurs, so perhaps even that's too generous a description.

Apple's insistence on secrecy from employees, business partners & suppliers practically guarantees nothing they are involved with can be proven conclusively. Contrary to what they seem to be implying though, absence of proof isn't proof of absence.

We've seen in the past how Apple's secrecy can generate excitement for products no one has seen which may not even exist yet - or ever.

But as the continuing saga of the iPhone 4 antenna shows, the philosophy which keeps their perceived successes on the front pages of tech publications and blogs around the world can do the same for their perceived failures.

Live by the sword, die by the sword.

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5 user comments

116.7.2010 15:03

Continuing to deny but willing to offer free cases anyway. Well if I were an Apple customer I guess I'd be alright with that.

216.7.2010 15:28

"Jobs said the phone was "perhaps the best product we have ever made" and that it has sold three million iPhone 4s in less than a month"


So it does not work as it should?...but its the best product they have ever made?.

O dear...

316.7.2010 16:51

Quote:
Apple's claim is disingenuous at best, & perhaps downright dishonest.

They need to be called on this more often.
It's one thing to have a flaw in your phone. It's an entirely different thing to lie about it.

416.7.2010 22:54

Originally posted by ThePastor:
Quote:
Apple's claim is disingenuous at best, & perhaps downright dishonest.

They need to be called on this more often.
It's one thing to have a flaw in your phone. It's an entirely different thing to lie about it.

Is anyone really surprised by this? I mean, it is apple...they never admit anything is wrong. They never even issued a recall on the exploding 3GS...the only reason that you don't hear about them anymore is that the most defective battery packs have already exploded. If apple were BP, their solution to the oil leak would be, "Eventually that well will run out of oil and stop leaking".

517.7.2010 5:14

Originally posted by KillerBug:
Originally posted by ThePastor:
Quote:
Apple's claim is disingenuous at best, & perhaps downright dishonest.

They need to be called on this more often.
It's one thing to have a flaw in your phone. It's an entirely different thing to lie about it.

Is anyone really surprised by this? I mean, it is apple...they never admit anything is wrong. They never even issued a recall on the exploding 3GS...the only reason that you don't hear about them anymore is that the most defective battery packs have already exploded. If apple were BP, their solution to the oil leak would be, "Eventually that well will run out of oil and stop leaking".
Nice one killer, although i suspect if apple were BP they would deny initially there was any problem with oil escaping and it was fairly normal for a oil platform to pour some "EXCESS" oil from the platform whist in operation.

When this excuse didn't wash, they would try to divert the issue by saying its not much oil, in fact there is an issue with the way they have been calculating the quantity they are hemorrhaging into the sea and a software update will address this.

Lastly they said there was a possible issue with the oil not being there and they would instead give little life jackets to all the sea life so they didn't drown in the oil.

Ha Take that you bounder.

Oppss. EDIT -- I forgot to say, yeah you will see oil if you swim there, answer... dont swim there.
This message has been edited since its posting. Latest edit was made on 17 Jul 2010 @ 5:26

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