AfterDawn: Tech news

Zappos sued over account data theft

Written by Andre Yoskowitz @ 17 Jan 2012 9:49 User comments (3)

Zappos sued over account data theft

Following this weekend's big story on Zappos being hacked, the shoe retailer has been sued by an angry customer.
The customer claims Zappos did not properly "maintain adequate procedures for protecting customers? personal information." 24 million accounts were compromised over the weekend in the largest breach of security since the PSN hack in April 2011.

Original Story:

Late last night, I received an email, as did 24 million other account holders, that our Zappos accounts had been hacked and we needed to change our passwords.

The popular shoe retailer owned by Amazon says that information such as names, email addresses, billing and shipping addresses, phone numbers, the last four digits of credit card numbers and encrypted versions of account passwords were likely compromised.

Zappos says all credit card numbers and other payment information were not accessed, since they were housed in a different database.

Additionally, Zappo's discounted 6PM.com site was also hacked in the same attack. At 24 million compromised, the attack is the largest since Sony's PlayStation Network was taken down in April 2011, compromising data on 101 million gamers.



The retailer reset everyone's passwords, but has shut off its phone lines, meaning all customer service requests will go to email.

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3 user comments

117.1.2012 22:22

I received that email. I bought from them once. This company makes you create an account to buy from them. I wrote them a message that some people simply want to purchase a product online. We dont want to join your club. Why do they keep all that info it should be against the law.

217.1.2012 22:41

Originally posted by sikosrus:
I received that email. I bought from them once. This company makes you create an account to buy from them. I wrote them a message that some people simply want to purchase a product online. We dont want to join your club. Why do they keep all that info it should be against the law.
Information is power (and money too...)

318.1.2012 17:13

Only a matter of time before some loser, money-grubbing, ambulance chaser jumped on this bandwagon.

Good God people, show a little understanding and rationale.

This message has been edited since its posting. Latest edit was made on 18 Jan 2012 @ 5:13

Comments have been disabled for this article.

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