AfterDawn: Tech news

Computer glitch takes down DMV

Written by Andre Yoskowitz (Google+) @ 14 Aug 2012 23:42 User comments (7)

Computer glitch takes down DMV Department of Motor Vehicles (DMV) offices in multiple states were unable to operate for the better part of four hours this morning after two computer glitches took down their computer systems.
Additionally, networks for other state deparments like the Office of Human Resources and the Department of Consumer Affairs, were down as well.

The DMV went down at 8am, says spokeswoman Jessica Gonzalez. Verizon, which provides the network services for the DMV's operations, says technicians pinpointed the isse to a state-owned piece of network equipment.

For the other sights, "AT&T technicians changed the configuration of a circuit, and the state system didn't adjust to the change, says the spokesperson.

Despite the downtime, the DMV still offered driving tests, and customers could fill out manual forms to be entered later. Many customers decided to set appointments for later in the day or later in the week.

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7 user comments

115.8.2012 0:06

God, imagine the people who had to wait.

215.8.2012 0:16

Yeah that's happened to me a few times before.I hate sitting there half the day when it only takes a few minutes to re-new your license.I do everything on line now and it only costs $1 more.


20 Year U.S.Army Veteran.Vietnam 1969-1972 101st Abn.Div.

315.8.2012 1:41

I never enter the DMV without an appointment.

415.8.2012 20:25

and no one noticed the difference...


Oh, Im sorry... Did the middle of my sentence interrupt the beginning of yours?

515.8.2012 20:43

For every error you blame on the computer you will find at least two human errors including the error of blaming the computer in the first place. At the DMV the humans do enough to delay and tae down the DMV so I guess at least time the can blame the computers and it would be true.


"Have you tried turning it off and on again?" ~ Roy Trenneman

http://www.facebook.com/BlueLightningTechnicalServices

616.8.2012 12:21

I'm banking on the glitch being more like 'operator head room' than hardware failure.


716.8.2012 20:27
man terra 90
Unverified new user

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