Microsoft has said today that its Surface Pro tablet "meet or exceeds" warranty laws in China, denying Chinese reports that the coverage did not meet requirements.
The Pro and its components are covered by a 24-month warranty, which is consistent with Chinese law, says Ogilvy Public Relations, part of Microsoft's PR team.
Chinese media had reported that the company only offered a one-year warranty on the device, not meeting requirements. The company recently began selling the Surface Pro in China after selling the Surface RT for months.
"We stand behind our products with a manufacturer's warranty, which is additional to our commitment to honor any statutory obligation as either a manufacturer or retailer, to repair or replace a faulty product," Microsoft said in the statement.
Chinese media had reported that the company only offered a one-year warranty on the device, not meeting requirements. The company recently began selling the Surface Pro in China after selling the Surface RT for months.
"We stand behind our products with a manufacturer's warranty, which is additional to our commitment to honor any statutory obligation as either a manufacturer or retailer, to repair or replace a faulty product," Microsoft said in the statement.
