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Galaxy Note explodes, injures a 6-year-old boy

Written by Matti Vähäkainu (Google+) @ 12 Sep 2016 9:44 User comments (3)

Galaxy Note explodes, injures a 6-year-old boy Last week Samsung had to recall all 2.5 million sold Galaxy Note7 phones because it was discovered that the battery was volatile and could explode. After the recall even airlines have warned about the phone but it remains customers responsibility to return the phone.
Now after dozens of exploded batteries we have yet another one to report about. In New York City a 6-year-old boy was watching a video on a Note7 as it burst into flames. The grandmother of the child, Linda Lewis, told New York Post that the fire had triggered the home fire alarm.

His grandson was taken to Downstate Medical Center to treat the burns and was later released. Ms. Lewis said that the boy was crying and didn't want to come close to any phones. The family has been in contact with Samsung but there is no statement from the company.

As Samsung recalled all the Note7's it said that there had been around 35 cases of exploding battery worldwide. Even though millions of units have ben sold, and the probability of your device exploding are small, the problem with the specific model is evident.

If you have a Note7 you can return it to your retailer or directly to Samsung. The fixed units are on their way to stores starting later this month.

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3 user comments

113.9.2016 11:56

I ask you this...

Can you imagine the cost and process involved with recalling and taking back 2.5 million devices?? OMG!


This is a major hit to Samsung......but they'll just upcharge something to make up for this.

213.9.2016 23:45

Originally posted by hearme0:
I ask you this...

Can you imagine the cost and process involved with recalling and taking back 2.5 million devices?? OMG!


This is a major hit to Samsung......but they'll just upcharge something to make up for this.

They don't actually have to upcharge to make up for this; they already charge so much that the 80% that don't get returned will more than pay for the costs of a recall.

It would be nice if this hurt their reputation and future sales...but I wouldn't actually expect that; people have a very short memory when it comes to technology...other than those who actually had them explode, but I really don't think Samsung cares if they lose a few dozen customers.

33.10.2016 10:18

ha ha ha ha ha ha ha see my note 6 corrupted then exploded and samsung wouldn't cover jack with its warranty so i went back to my insurance they wouldn't cover it i went to at&t and complained they called both samsung and the insurance and said you will fix it or face a lawsuit i love when things work out but i will never again purchase another galaxy note

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