Global 360 Cited a Leader in Business Process Management for Document Processes

DALLAS, July 10 /PRNewswire/ --

- Leading Independent Analyst Firm Highlights Strong Design, Automation
and Workflow Capabilities

Global 360, a leading provider of business process management (BPM) and
optimization solutions, today announced it has been named a Leader by
Forrester Research in its July 2007 report, "The Forrester Wave(TM): Business
Process Management for Document Processes, Q3 2007." Forrester Research
assesses and selects Leaders based on their current product offerings,
overall strategy and market presence.

According to Forrester, "The Leaders have gotten to this position by
offering complete, well-rounded BPM suites [BPMS] that go far beyond earlier
generation workflow products...The Leaders stand out for addressing most, if
not all, components of a BPMS: design, execution, monitoring and reporting,
and optimization." The report adds, "Global 360's process intelligence
capabilities are unique in that they allow holistic monitoring of processes
that execute even outside a BPMS (where most process monitoring tools are
focused only on processes executed on the vendor's tools) ... Companies
buying this technology from Global 360 will be ready for business
optimization, regardless of where their processes are running." The report
concludes, "Global 360 hits the mark with process intelligence."(1)

A host of products-including Process360, Insight360, Execute360 and
Case360-combined with unmatched financial strength and more than a decade of
experience in customer care uniquely positions Global 360 to offer
organizations large and small with the BPM capabilities to take their
business into the future. Remaining committed to customer needs, Global 360
provides organizations with scalable and adaptable solutions that give a
holistic view of their document-intensive processes.

"As the BPM market continues to evolve, Global 360 is committed to
maintaining its position as a leader by providing best-in-class products and
services," said Michael Crosno, president and CEO of Global 360. "Global 360
is the only BPMS provider with solutions designed to help organizations
optimize their business processes across functional boundaries. We are proud
to be a market leader and will continue to develop solutions with our
customers in mind."

Global 360 is committed to growing and developing its current BPMS
offerings to reflect ongoing customer needs and market demands. Many of the
world's leading organizations from all major industries, including Revlon,
AIG, AFLAC, Nike, Adidas, MetLife and over 2,000 other customers have
leveraged Global 360's BPM solutions to streamline their business processes
to create efficiencies, enhance revenue and decrease total cost of ownership.

About Global 360

Global 360, Inc. is a leading provider of Business Process Management and
Optimization solutions for Global 2000 organizations. With over two decades
of experience, Global 360 provides organizations with a competitive edge by
automating, measuring and improving resource-intensive business processes
across different communities, including customers, employees and partners.
Building on our strength in financial services, government and insurance,
Global 360 empowers sites for more than 2,000 customers in 134 countries.
Global 360, Inc. is headquartered in Texas with operations in North America,
Europe, and the Pacific Rim. For more information about Global 360's BPM
solutions, please call +1-214-520-1660 or visit the company web site at
http://www.global360.com.

1 "The Forrester Wave(TM): Business Process Management for Document
Processes, Q3 2007," C. LeClair, C. Tuebner, July 2 2007.

Web site: http://www.global360.com