InterCall Announces Leadership Team for Launch of Unified Communications

CHICAGO, December 26 /PRNewswire/ --

- World's Largest Conferencing Provider Plans to Extend Industry
Leadership in Collaboration Services

InterCall, the world's largest conferencing provider and a leader in
collaboration services, has announced the leadership team for the forthcoming
launch of its Unified Communications offering. Three industry veterans have
been brought together to develop and bring to market the next generation of
enterprise collaboration services.

The team includes:
    -- Ken Kurz, Director of Unified Communications. Kurz is responsible for
       the end-user success of Unified Communications deployments; ensuring
       businesses have a more efficient, easier-to-use communications
       environment.
    -- Warren Baxley, Senior Director of Product Management & Development.
       The holder of five patents in the conferencing industry, Baxley is
       building out InterCall's global infrastructure for secure, reliable,
       and rapid integration of new productivity solutions.
    -- Herb Pyles, Vice President, Strategic Business Development,
       Acquisition & Integration. An InterCall veteran who has assisted in
       the development of many of the company's products and integration
       systems, Pyles is now developing solutions to help InterCall's Unified
       Communications solution optimise and enhance customers' existing voice
       and data network infrastructure.



"Unified Communications is a key link in our evolution from a global
conferencing provider to a global communications provider," said Robert Wise,
vice president of marketing and strategic business development for InterCall.
"Unified Communications extends what conferencing has already accomplished
for businesses of all sizes -- transforming how people communicate and
collaborate."

According to Kurz, "Businesses are looking for today's core communication
tools like mobile devices, Web conferencing and instant messaging services to
work more seamlessly and based on their individual preferences. By
integrating the tools employees use to connect with each other, Unified
Communications promises to improve the way we do business."

"Because business and personal correspondence has become more complex,
there is a definite need for a simplified experience," added Baxley. "The
solution is convergence. However, the endless options in communications
create separate systems that may not work together. These silos create
barriers to integration."

Pyles concluded, "One of the greatest challenges facing the adoption of
Unified Communications is the lack of open standards. Many of today's systems
do not have a sufficient degree of interoperability. This deficiency reduces
reliability, efficiency, and flexibility. Our goal is to lead the movement
towards integrating these systems within an open architecture."

About InterCall:

InterCall, a subsidiary of West Corporation, is the largest service
provider in the world specialising in conference communications. Founded in
1991, InterCall helps people and companies be more productive by providing
advanced audio, event, Web and video conferencing solutions that are
easy-to-use and save them time and money. Along with a team of over 500
Meeting Consultants, the company employs more than 1,500 operators, customer
service representatives, call supervisors, accounting, marketing and IT
professionals. InterCall's strong U.S. presence, which includes four call
centers and 26 sales offices, is bolstered by a global reach that extends to
Canada, the United Kingdom, Ireland, France, Germany, Australia, New Zealand,
China, India, Hong Kong, Singapore, Japan and India. For more information,
please visit http://www.intercalleurope.com

Web site: http://www.intercalleurope.com