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CyberTech Signs Global Contract With Major Financial Institution for Voice Recording Solution


AMSTERDAM, January 31 /PRNewswire/ --     CyberTech International, one of the fastest growing technology
companies in the voice recording market, has announced that it has signed a
global contract with one of the world's leading financial institutions. The
contract, currently valued in the region of US$10 million, will see CyberTech
supply, install and provide local support of their voice Recording Solutions
at more than 80 locations world-wide. This financial institution will record
all voice transactions in dealing rooms, call centres and other business
areas.

As part of this contract, CyberTech has developed a
specialised application to automate authorisation workflow replacing the
traditional manual authorisation processes previously required for recordings
to be replayed. CyberTech voice recording solutions also provide faster
access to recorded calls with instant call retrieval and replay to the
workstation without having to wait for tapes or disks to be manually located
and loaded onto a playback unit.

CyberTech Recording Solutions offer low cost of ownership and
reduced running costs as they are deployed on the customers' existing
servers, instead of requiring proprietary hardware. It also provides the
flexibility to integrate with a wide range of PBX's that are in use including
Avaya, Nortel and Cisco. The system also offers an easy upgrade path to VoIP
recording as this technology is rolled out globally.

CyberTech also offers class leading levels of security and
uses the market's first 256 bit Rijndael AES audio encryption coupled with
MD5 fingerprinting to ensure that all audio files are secured against
unauthorised replay, alteration or editing. For maximum resilience, it also
supports centralised archiving to mass storage devices such as EMC Centera,
in use by the financial institution for secure long-term data storage.

CyberTech's Global Business Development director, Paul
Manyweathers commented: "CyberTech provides financial institutions with the
functionality and flexibility to improve their services and meet compliance
regulations. This contract enhances our position as one of the leading global
providers of voice recording solutions."

About CyberTech International

CyberTech develops and produces a wide range of hardware and
software solutions for the recording, storage, playback, analysis and
assessment of multi-media communications. The solutions are distributed
through a global network of certified agents, distributors and technology
partners.

For further information please visit http://www.cybertech-int.com

© PR Newswire Association LLC.

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