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Bentley Motors Chooses e:CLS for its After Sales Information Management
GÃTERSLOH, Germany, February 6 /PRNewswire/ --
- empolis and arvato services Continue to Affirm Their Leadership in the
Automotive Market
Bentley Motors, the prestige automaker that is part of the VW
group, today announced that the empolis Content Lifecycle Suite (e:CLS) has
been selected as the platform for the new Bentley authoring environment,
called Bentley Authoring System (BAS).
BAS will be used to manage all technical information that
Bentley distribute to their 155 worldwide dealers, including training
information and service information.
Bentley selected e:CLS after a 10 month evaluation period of
12 different Component Content Management Systems. e:CLS was selected due to
the high level of out-of-the-box functionality, which will enable a very
short roll-out time and enable Bentley to get return on their investment
quicker.
Mike Morris, Head of After Sales for Bentley, said "We chose
e:CLS because it fits right into our existing IT landscape, enabling us to
get up and running with the system very quickly. At the same time, e:CLS also
offers us the chance to scale up and out in terms of additional content sets
and departments inside of Bentley over the coming years as more and more of
our content moves to XML."
empolis' sister company, arvato services, are responsible for
implementing the BAS system at Bentley, and integrating BAS with the existing
after sales systems within the VW group.
Ulli Kreidner, Department Head at arvato services, said
"arvato services are pleased to have been selected to implement the BAS
system at Bentley. arvato services are a key supplier of IT skills to VW, and
the BAS project will strengthen the VW and arvato relationship further."
About empolis
empolis - The Information Logistics Company - a subsidiary of
arvato AG, offers enterprise content and knowledge management solutions for
company-wide information logistics and for improving business processes. As a
full service supplier, empolis delivers everything from consulting, design
and creation to implementation of solutions - from a single source.
About arvato services
arvato services, a subsidiary of arvato AG, is the leading
service provider for every aspect of effective solutions in the fields of
Customer Communication and Supply Chain Management in Europe and non-European
markets. arvato services offers one-stop shopping concepts to its customers
for CRM-/SCM-Consulting, Customer Loyalty, Data Management, Lettershop,
Customer Service, Logistics and Finance, supported by IT-solutions. More than
28,000 arvato services employees serve the customers of their customers
worldwide.
About Bentley Motors
With its combination of modern technology, craftsmanship and
bespoke capabilities, Bentley occupies a leading position in the luxury
vehicle market, worldwide. Bentley is a prominent British vehicle
manufacturer, with all of its production based at its factory in Crewe,
England, where it employs a workforce of 3800 and a 500-strong engineering
team.
With 2007 retail sales of 10,014 units worldwide, Bentley has
just completed the best year in its history. A major component of this is its
export business, with overseas income in excess of GBP745 million. Bentley
has strengthened its presence around the world, in both emerging and
established markets Overall volume grew by 7%, with increases in almost all
major markets: +7% in the UK, +4% in North America, +7% in Europe, +18% in
the Asia Pacific region, and +93% in China alone.
For more information:
arvato AG Public Relations
Tel: +49(0)5241-80-3408
Fax: +49(0)5241-80-3315






