Premiere Global Services Standardizes on NetSuite Global CRM Software


SAN MATEO, California, February 14 /PRNewswire/ --

- NetSuite's On-Demand Business Software Suite Improves Productivity for
More Than 1,000 Worldwide Users in Multiple Global Locations Including Japan,
Australia, and UK

NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated
business management software suites that include Accounting / Enterprise
Resource Planning (ERP), Ecommerce and Customer Relationship Management (CRM)
software for small and midsized businesses and divisions of large companies,
today announced that Premiere Global Services, Inc. (NYSE: PGI), a global
provider of on-demand business process improvement solutions, has
successfully moved more than 1,000 users of CRM, including Customer Support
and Sales Force Automation, to NetSuite's single, global platform while still
enabling different departments to maintain their unique business processes.
To listen to the podcast of this announcement, please go to
http://www.netsuite.com/portal/crm-podcast/netsuite-crm-chosen-by-premiere-gl
obal-services.mp3

(Logo: http://www.newscom.com/cgi-bin/prnh/20021024/SFTH024LOGO)

Premiere Global has an established customer base of more than 
47,000 companies, including nearly 95% of the Fortune 500, and a presence in 
23 countries. A leader of business process improvement solutions, the 
Premiere Global Communications Operating System (PGiCOS) offers hundreds of
industry-specific business applications within the following solutions:
Conferencing, Desktop Fax, Document Delivery, Notifications & Reminders and
eMarketing. After international expansion and solid growth, Premiere Global
realized that it needed one global CRM management system -- for its North
America, Europe, and Asia Pacific operations -- to create comprehensive sales
reports and forecasts and to maximize cross selling opportunities for each of
its five solutions.

"One of our goals was to let our multi-channel sales force keep their
individual sales processes and still have a global view of opportunities,"
said Mark Alexander, EVP, Sales & Marketing, North America, Premiere Global
Services, Inc. "Now our customer support and sales associates can instantly
see which solutions their customers are using and identify additional or
complimentary PGiCOS solutions."

As a result, global sales processes at Premiere Global have become more
efficient and sales forecasts and reports are now generated automatically
giving sales managers a timelier, more accurate view of leads and
opportunities. Sales and customer support representatives now have access to
a single, comprehensive record of each customer's history.

"Premiere Global Services is a great example of an international company
that needs much more than traditional SFA to run their operation -- they also
need features such as opportunities, multi-currency forecasting and partner
management," said Zach Nelson, CEO of NetSuite. "They're using NetSuite for
all of these things. Our ERP heritage makes our CRM much more powerful than
traditional solutions, and the fact that Premiere Global has more than one
thousand NetSuite users is proof that the system scales from growing to large
companies."

With NetSuite, all customer support and sales representatives at Premiere
Global have a uniform, easy-to-access view of their customers, so in an
instant they can see what their customer has been buying and which of
Premiere Global's other solutions may be an appropriate cross sell. Since
Premiere Global is focused on helping its customers improve their business
processes, the company instantly recognized the importance of single sourcing
its CRM system to improve the efficiency of its sales force and customer
support teams. NetSuite Solution Provider Explore Consulting assisted
Premiere Global with the implementation -- including data migration and
customization -- and rollout. Explore came to the project with a track record
of handling enterprise level NetSuite implementations.

"The Web is used by many companies for online collaboration and selling
to customers, but often is not tied to other front- and back-office
applications," said Jeremy DeSpain, COO of Explore Consulting. "However,
NetSuite's extensible interfaces allow us to achieve large data migration and
high availability integration capacity. With NetSuite, we were able to
deliver Premiere Global an enterprise CRM system for consolidated pipeline
and key performance indicators across disparate business lines."

About Premiere Global Services, Inc.

Premiere Global Services, Inc. is a global provider of on-demand business
process improvement solutions that enable businesses to automate and simplify
their business processes and to communicate more efficiently and effectively
with their constituents.

Our Premiere Global Communications Operating System offers hundreds of
industry-specific business applications within the following solutions:
Conferencing, Desktop Fax, Document Delivery, Notifications & Reminders and
eMarketing.

Headquartered in Atlanta, Georgia, and with presence in 23 countries
worldwide, Premiere Global delivers solutions to an established customer base
of over 50,000 companies, including nearly 95% of the Fortune 500. Additional
information can be found at PremiereGlobal.com.

About NetSuite

NetSuite Inc. is a leading vendor of on-demand, integrated business
management software suites for small and midsized businesses. NetSuite
enables companies to manage core business operations in a single system,
which includes Accounting / Enterprise Resource Planning (ERP), Customer
Relationship Management (CRM), and Ecommerce. NetSuite's patent-pending
"real-time dashboard" technology provides an easy-to-use view into
up-to-date, role-specific business information.

NOTE: NetSuite and the NetSuite logo are registered service-marks of
NetSuite, Inc. Other marks are the property of their respective owners.

Statements made in this press release, other than those concerning
historical information, should be considered forward-looking and subject to
various risks and uncertainties. Such forward-looking statements are made
pursuant to the "safe harbor" provisions of the Private Securities Litigation
Reform Act of 1995 and are made based on management's current expectations or
beliefs as well as assumptions made by, and information currently available
to, management. A variety of factors could cause actual results to differ
materially from those anticipated in Premiere Global Services'
forward-looking statements, including, but not limited to, the following
factors: competitive pressures, including pricing pressures; technological
change; the development of alternatives to our services; market acceptance of
our new services and enhancements; integration of acquired companies; service
interruptions; increased financial leverage; our dependence on our
subsidiaries for cash flow; continued weakness in our legacy broadcast fax
business; foreign currency exchange rates; possible adverse results of
pending or future litigation or infringement claims; federal or state
legislative or regulatory changes; general domestic and international
economic, business or political conditions; and other factors described from
time to time in our press releases, reports and other filings with the SEC,
including but not limited the "Risk Factors" sections of our Annual Report on
Form 10-K for the year ended December 31, 2006 and our Quarterly Report on
Form 10-Q for the quarter ended September 30, 2007. All forward-looking
statements attributable to us or a person acting on our behalf are expressly
qualified in their entirety by this cautionary statement.

Web site: http://www.netsuite.com
              http://PremiereGlobal.com



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