NetSuite Targets Ebusiness Companies With New NetSuite Ecommerce Company Edition and NetSuite Ecommerce+ Company Edition


SAN MATEO, California and LONDON, March 18 /PRNewswire/ --

- New Ecommerce Editions Verticalise NetSuite Ecommerce to Better Meet
the End-to-End Needs of Ebusiness Companies

- NetSuite Introduces PayPal Express Checkout Integration to Benefit
Merchants and Shoppers

NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated
business software suites that include Accounting / Enterprise Resource
Planning (ERP), Customer Relationship Management (CRM) and Ecommerce software
for small and mid-sized businesses and divisions of large companies, today
announced the introduction of two new vertical editions created specifically
to address the unique business needs of ebusiness companies: NetSuite
Ecommerce Company Edition and NetSuite Ecommerce+ Company Edition. In
conjunction, NetSuite has also added new Web Store functionality including:

(Logo: http://www.newscom.com/cgi-bin/prnh/20021024/SFTH024LOGO )

-- PayPal Express Checkout integration, which provides alternative Web
       Store checkout methods and payment choices, helping shoppers to have a
       better shopping cart experience and merchants to increase customer 
       conversion (please see accompanying press release).

    -- "Tell a Friend", "Log in for Price", enhanced eBay integration and
       Fraud Protection tools, which give more power and flexibility to
       ebusiness merchants for both business-to-business (B2B) and
       business-to-consumer (B2C) operations.

For more information about the new NetSuite Ecommerce Editions please
visit http://www.netsuite.com/ecommerce

Ecommerce -- Fast Growing Industry and Associated Challenges

According to a Forrester research report issued in January 2008,
ecommerce has an exponential growth opportunity, projecting that the industry
will add US$30 billion per year for the next 5 years. The report also finds
that the CAGR (compounded annual growth rate) for traditional retail is
projected at 2.6% through 2012 while in comparison, CAGR for ecommerce is 14%
due to the fact that online retail is less sensitive to economic shocks. To
cope with this fast-paced growth, ebusiness companies need powerful software
solutions to run their ecommerce businesses.

However, limitations in traditional software have forced many companies
to build their own custom Web Store capabilities. Applications from vendors
such as Microsoft and Sage were originally designed a decade before the rise
of the Internet. As a result, it was and can be very difficult and costly to
extend them to support ecommerce for a Web business. New applications from
vendors such as Volusion and Demandware are designed specifically to build
ecommerce websites, but result in isolated, bolt-on systems that are
difficult and costly to integrate into core business processes such as
accounting, fulfillment, inventory management, shipping and marketing
promotions. In contrast, NetSuite was designed and built to support the
end-to-end business processes of ebusiness merchants from the first marketing
touch through the online experience to order processing, fulfillment,
shipping and repeat purchases. And now with the two new vertical editions
offered specifically for ebusiness companies, NetSuite provides more
Ecommerce and business management capabilities than most other vendors, and
often at lower cost.

NetSuite Ecommerce Company Edition and NetSuite Ecommerce+ Company
Edition Meet the Needs of Ebusiness Companies -- Small, Medium and Large

NetSuite provides extensive business management tools to manage an
ebusiness company's online, front-office and back-office business processes
with a single, real-time application. This is delivered to the market in the
form of two vertical editions tailored with the terminology, business
processes and workflows of ecommerce in mind.

NetSuite Ecommerce Company Edition is useful for e-tailers looking to
grow beyond selling via stand-alone shopping cart solutions, eBay stores and
Yahoo! stores. Merchants who need real-time inventory transparency on their
Web Store along with more sophisticated ecommerce selling tools such as
Amazon.com-like automated up-sell and cross-sell recommendations will benefit
from the NetSuite Ecommerce Company Edition. B2B ebusiness organisations can
find value in the contract-based pricing tools, invoicing, credit terms,
affiliate management and commissions tracking capabilities offered by the
NetSuite Ecommerce Company Edition. Finally, complex, global ebusiness
organisations with multiple brands to manage will find the multi-site,
multi-language and multi-currency capabilities of the NetSuite Ecommerce
Company Edition invaluable.

NetSuite Ecommerce+ Company Edition is well-suited for the challenges
faced by e-tailers with substantial inventories of a large number of products
spread across multiple warehouses. NetSuite Ecommerce+ Company Edition
entails all the capabilities of the base NetSuite Ecommerce Company Edition
plus the more sophisticated inventory and SKU management tools required by
high-volume complex ebusinesses such as multiple warehouse management,
serialised inventory, bar coding and labels, lot and bin management,
expiration dating, auto-calculation of reorder points and preferred stock
levels based on sales history.

NetSuite PayPal Express Checkout Integration Delivers Faster, More
Convenient Web Store Payment Alternative; Reduces Shopping Cart Abandonment;
Speeds Up Customer Acquisition

With PayPal Express Checkout embedded in NetSuite, ebusiness companies
can now offer an alternative payment and shopping cart checkout option to
buyers while providing a streamlined online shopping experience. NetSuite's
integration of PayPal Express Checkout delivers an end-to-end online shopping
experience, giving merchants vital tools to help increase shopping cart
conversion rate, reduce shopping cart abandonment and increase customer
acquisition. The addition of the PayPal Express Checkout integration supports
payments in 16 currencies such as U.S. Dollars, Canadian Dollars, Euros,
Pounds Sterling, Yen, and Australian Dollars (see accompanying release for
more details).

New Functionality Brings More Power and Flexibility to Ebusiness
Companies -- Both B2B and B2C

With more than 1,500 ecommerce sites running on NetSuite that generated
an aggregate of approximately US$500 million of sales revenue at those sites
in 2007, NetSuite is a leader in ecommerce software. NetSuite provides
ebusiness companies with an on-demand solution for managing even complex
ecommerce sites. And all of the ecommerce capabilities are pre-integrated
with NetSuite's powerful CRM and ERP business management software suite. The
new features announced today build on this solid foundation and give
merchants the ability to:

-- Offer individual referral programs such as "tell a friend." Customers
       who have a good buying experience can be the best source of
       referrals -- this holds true for both B2B and B2C businesses. To help
       tap into this potential channel for leads, every product page in
       NetSuite-powered Web Stores can now have an "Email a Friend" link to
       allow site visitors to easily share product information with others.
       Clicking the link allows them to send an email with the website's URL
       for that particular page and product.
    -- Require registration and log in to access pricing. Many B2B businesses
       have negotiated pricing with their customers and do not want to offer
       generic pricing for products. To support this common business 
       practice, NetSuite now enables merchants to hide prices and the add-
       to-cart shopping cart button unless the buyer has logged in as a known
       customer. All item prices in the Web Store are displayed as "Please 
       log in for price" until after the buyer is logged in, at which point 
       all item prices and the add-to-cart shopping cart button are 
       displayed.
    -- Help reduce credit card fraud with the latest fraud protection tools
       such as Verified by Visa and MasterCard SecureCode to eliminate 
       charge-backs. In keeping with NetSuite's PCI compliance, merchants can 
       readily incorporate these features released by Visa and MasterCard 
       into Web Store operations powered by NetSuite to allow shoppers to 
       create a secret password for their credit card, and then enter that 
       password to verify their identity. After a shopper creates a password, 
       the burden of proof for charge-backs becomes much higher, which can 
       decrease fraudulent charge-backs and result in lower transaction fees 
       for the merchant, a win for any ebusiness.
    -- More efficiently sell on eBay. Leveraging popular consumer ecommerce
       channels such as eBay is a benefit to B2C businesses in particular in
       growing their sales. NetSuite's eBay integration allows merchants to
       manage the eBay process -- from posting, to reviewing listings, to
       importing orders - all from within NetSuite using existing products
       and inventory data. These embedded eBay tools have now been enhanced 
       to include advanced listing capabilities, designer appearance
       customisation, and more listing status information. Merchants have the
       ability to automatically re-list items as soon as they sell, and 
       remove eBay listings when an item becomes out-of-stock. They can 
       upload their own HTML designer templates, or choose from eBay's 
       templates. They can also review both current and closed listings, and 
       view the number of bidders and current high bid.

"Ecommerce businesses face unique challenges that require them to deliver
a great customer experience online while having complete visibility into
their operations beyond the Web store," said Mini Peiris, vice president of
Product Programs for NetSuite. "The new vertical Ecommerce editions from
NetSuite provide ebusiness merchants with increased visibility across all
their business operations and sales channels, allowing them to focus on
growing their business rather than dealing with multiple systems and IT
infrastructure."

Pricing and Availability:

NetSuite Ecommerce Company Edition and NetSuite Ecommerce+ Company
Edition are both available in April. The NetSuite Ecommerce Company Edition
is priced at US$999 per month and the NetSuite Ecommerce+ Company Edition is
priced at US$1299 per month. NetSuite's eBay integration is an optional
add-on module and pricing varies based on volume of transactions.

About NetSuite

NetSuite Inc. is a leading vendor of on-demand, integrated business
software suites that include Accounting / Enterprise Resource Planning (ERP),
Customer Relationship Management (CRM) and Ecommerce software for small and
mid-sized businesses and divisions of large companies. NetSuite enables
companies to manage core business operations in a single system. NetSuite's
patent-pending "real-time dashboard" technology provides an easy-to-use view
into up-to-date, role-specific business information.

NOTE: NetSuite and the NetSuite logo are registered service marks of
NetSuite Inc.

Web site: http://www.netsuite.com

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