Intelenet Selects Verizon Business to Host and Manage Secure Portal for Exchange of Client Information

MUMBAI, India, March 26 /PRNewswire/ --

- New Portal Enhances Service for Global Business Process Outsourcing 
Provider

Intelenet Global Services, a leading provider of business process
outsourcing services, has selected Verizon Business to develop, host and
manage a secure portal for the exchange of information with clients, partners
and vendors. The objective is to enhance the company's collaborative
capabilities and improve business transaction efficiency.

Intelenet provides contact-center, finance, accounting and transaction
processing services to Fortune 500 companies in the financial services,
retail, insurance, telecom, manufacturing, travel and hospitality industries.
The India-based company employs more than 25,000 people at 24 locations
globally.

Intelenet's expanding business increased the number of users connecting
to its systems, slowing file-transfer time, which affected customer service.
The company therefore decided to develop a customised portal to facilitate
high-speed file exchange in a secure environment. By outsourcing the work to
Verizon Business' IP Application Hosting group, the new portal was developed
faster and the enhanced services delivered more cost-effectively than if
Intelenet had invested in additional in-house resources.

"The secure file-exchange portal has significantly improved file and
information transfer speed, increasing our overall productivity and service
levels," said Rajendra Deshpande, chief technology officer, Intelenet Global
Services. "Importantly, the secure environment also helps to increase trust
among our customers and partners throughout the transaction process. We were
confident that Verizon Business would cost-effectively deliver exactly what
we needed in both application development and hosting services at a
reasonable cost, thanks to our long-standing relationship with the company.
We were not disappointed."

John Samuel, president of Verizon Business India, said, "Intelenet's
ability to interface effectively with its partners, vendors and customers is
crucial to its business. Verizon Business' expertise in the development and
delivery of hosted Web applications is empowering Intelenet to deliver
enhanced customer service in a cost-efficient manner and therefore maintain
its position in a competitive marketplace."

Verizon IP Application Hosting provides a comprehensive suite of managed
service capabilities to support customers' Web-enabled business sites.
Delivered from Verizon Business' global data centers, the services offer
fast, reliable and scalable bandwidth capabilities coupled with secure
hosting capabilities and round-the-clock support. Customers benefit from
lower total cost of ownership as well as enhanced service level agreements
and performance.

About Intelenet Global Services

Intelenet Global Services is a leading global third party BPO Company
that delivers Business Process Outsourcing (BPO) services to Fortune 500
companies in the UK, USA, Australia and India. Its solutions extend across
all strata of BPO, technology and consulting. The company is backed by
Blackstone, a leading global private equity player.

About Verizon Business

Verizon Business, a unit of Verizon Communications (NYSE: VZ), is a
leading provider of advanced communications and information technology (IT)
solutions to large-business and government customers worldwide. Combining
unsurpassed global network reach with advanced communications, security and
other professional service capabilities, Verizon Business delivers innovative
and seamless business solutions to customers around the world. For more
information, visit www.verizonbusiness.com.

Web site: http://www.verizonbusiness.com