MERIGNAC, France, April 3 /PRNewswire/ --     Isabelle Eloir joined Cortix at the start of 2008 as Head of
Client Relations Europe. 15 years experience in marketing and client
relations within major international businesses (Hertz France and Bouygues
Telecom) have enabled her to develop working methods and a sense of service
making it possible to meet clients' expectations as effectively as possible.
Now in charge of around 30 people, Isabelle Eloir's main mission is to
further strengthen the follow-up services offered for the 14,000 clients of
Cortix, the internet site creation company, in Europe.

Client service: structure and missions further strengthened

Isabelle Eloir is heading up over 30 people focused entirely
on client follow-up (handling mail, calls, emails and faxes) for France and
other European countries. The goal is to deliver an increasingly effective
response to clients' requests, primarily covering requests for changes
(photos and texts) in order to increase their site's appeal. Isabelle Eloir
and her staff are also supporting their clients with the management of their
self-administration modules (e.g. photo library, news module, etc.).

Anticipating requirements and accompanying projects

More than "traditional" follow-up services, Isabelle Eloir
wants to develop genuine support for her clients' projects. In this way, a
new service is to be launched shortly: "proactive" follow-up, which involves
taking stock of each element in the project, particularly when new clients
are welcomed to Cortix. "For many of them, this is their first site and,
unfortunately, in most cases, they do not personalize it with their photos or
texts. As such, they do not stand out from their rivals, and this is exactly
what their future clients are looking for on the internet!"

The new head of client relations for Europe wants to further
develop her team's capabilities so that they are able to provide online
communications advice. "Few clients know that it is far easier to remember
the name of an internet site in an advert than a telephone number. With
practical information like this, we can to provide more to our clients."



Cortix: key info



- French leader for internet site creation

- Group headcount: 534 employees

- Founded: 1999

- Over 12,000 French clients to date

- Head office: Mérignac (33) - France

- 800 new clients per month

- Revenues: 14.5 million euros (2007)

- 14 sales agencies in France

For any press requests concerning CORTIX: Territoires & Co,
    
    Odile Lemoine, olemoine@territoires-co.com
    BérengÚre Sellat, bsellat@territoires-co.com