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NetSuite OneWorld Software Company Edition Powers Real-Time, Global Operations for Mid-Market Software Companies
LONDON, May 20 /PRNewswire/ --
- Latest Offering from Leader in SaaS Industry-Specific Business Suites
Spans Front- and Back-Office Operations for Multi-Location Software Companies
NetSuite Inc. (NYSE: N - News), a leading vendor of on-demand, integrated
business management software suites for small and mid-sized businesses and
divisions of large companies, today announced the release of NetSuite
OneWorld Software Company Edition. This latest offering from NetSuite gives
mid-market software companies the ability to run and manage integrated
end-to-end business processes spanning global operations-an industry-leading
capability made possible through NetSuite technology that enables its
integrated business suite to span the widest range of both front- and
back-office applications. This new edition includes all the capabilities of
NetSuite OneWorld (announced in April 2008), which enables multi-national
companies to run global operations in real-time, and includes features
specifically created to automate processes unique to software companies, such
as renewals automation, revenue recognition, complex commission management
and multi-tier channel management. For more details on NetSuite OneWorld
Software Company Edition, please visit www.netsuite.com/software.
Running a software company is challenging due to complex and strict
accounting and reporting requirements. To address these challenges,
historically, many software companies have purchased multiple applications to
run their software business operations: one to manage the sales team; one for
commission management; one to manage financial processes such as renewals and
revenue recognition, and yet another application for channel management. This
fragmented approach typically is costly, can lead to a higher rate of errors
in calculating financial results, and can result in less favorable customer
experiences, particularly at the time of renewal. Once a company expands,
particularly internationally, this mix of more expensive applications is
often multiplied many times over, and can leave a company with very limited
or delayed visibility into its operations and financial performance,
especially across its multi-national operations. The lack of real-time
visibility offered by this fragmented approach generally makes it difficult
to drill down to local or regional-level information in real-time for timely
course corrections.
NetSuite OneWorld Software Company Edition is one single application
specifically designed for running a growing software business with global
operations and can cater to any business model, from subscription billing to
traditional software licensing. The capabilities of NetSuite OneWorld
Software Company Edition are a result of best practices gleaned from the
hundreds of software companies running their operations on NetSuite.
"With NetSuite OneWorld we delivered capabilities to mid-sized companies
that some of the world's largest companies have failed to achieve after
spending millions of dollars," said Zach Nelson, CEO of NetSuite. "Now with
NetSuite OneWorld Software Company Edition, we are offering global mid-size
software businesses the ability to integrate global consolidated financials
in an integrated software suite that has been specifically tailored to meet
the needs of software companies. We know how a global software company works
because we are one, and we have been successfully using our own software to
operate our business for the past 10 years."
"My previous company had begun using NetSuite OneWorld, so I was able to
experience first-hand just how powerful a system it can be," said Ben Oxnam,
Finance and Operations Director, ScanSafe (www.scansafe.com), the pioneer and
leading provider of Web Security-as-a-Service, co-headquartered in London
(U.K.) and San Mateo, Calif. "I'm very excited ScanSafe has chosen NetSuite
OneWorld Software Company Edition for our growing SaaS company, which already
has 100 employees on two continents. I can foresee how it will help us
consolidate our worldwide operations and vastly improve our management
information and reporting, and for a fraction of the cost of a comparable
financial management system."
Easily Manage Multi-Company and Global Expansion in One System
The growth of today's software companies is often fueled by mergers,
acquisitions and global expansion. With NetSuite OneWorld Software Company
Edition, businesses are able to take this growth in stride and easily bring
up new subsidiaries, both domestic and international. This is because of
NetSuite's native SaaS delivery model that enables the OneWorld functionality
to be accessed anywhere - simply by opening a Web browser - thereby
eliminating the enormous IT issues associated with traditional approaches to
global business management.
NetSuite OneWorld Software Company Edition delivers deep and locally /
nationally appropriate functionality (currency, taxation, language,
reporting, revenue recognition, dashboards, etc.) with real-time subsidiary
management and business consolidation capabilities, while providing for
instantaneous global roll-up, visibility and compliance management for
front-office, back-office and ecommerce operations. With the benefit of
consolidated data that NetSuite OneWorld Software Company Edition provides,
the decision-making process within a business can be immediately improved
with a plethora of pre-built metrics specific to software company operations.
These can be tailored and personalized for role-based dashboards - from the
executive at headquarters, to the in-country end-user.
Renewals Automation and Installed Base Tracking
Software companies have unique needs when it comes to managing renewals
for their install base of customers and recurring revenue from renewals. For
instance, the addition of user licenses in the middle of a contract term may
require that the renewal process be able to handle multiple co-terminus
models. In addition, uplifts based on historical or current list prices,
revenue recognition and forecasting, and tracking of customer support
entitlements, are all requirements to fully automate the renewal process for
software businesses. To effectively automate the entire renewal process,
NetSuite OneWorld Software Company Edition adds extensive installed-base
tracking capabilities from multiple license types for systems, users,
environments and modules, to maintenance agreements, customer support terms,
start and end dates, contract statuses and monitoring of end-of-life,
upgrades and downgrades. As a result of this extensive tracking, software
companies gain the benefit of license term metrics such as customer retention
and current license metrics that can be tracked in real-time on role-based
dashboards.
Align Sales with Corporate Goals with Complex Commission Management
Incentive compensation for software sales organizations generally involve
complex, multi-tiered commission plans and include various spiffs or kickers
to align sales team behavior with corporate goals. Additionally, wasted time,
energy and multiple spreadsheets can often lead to challenges as to how the
commission payouts should be calculated. NetSuite OneWorld Software Company
Edition includes updated commission reports that make it very clear to both
sales and finance what the compensation should be and which sales
transactions were applied to arrive at the final numbers. NetSuite OneWorld
Software Company Edition also adds the following new capabilities in how
commission management is structured:
- Quota attainment vs. payout flexibility -- If new customer
acquisition is key to a software company, the company will value the
ability to set up commission management for its sales team that
compensates for attainment of the total quota on all sales, but then
pays out based only on new business sales.
- Managing debooks and rebooks -- With the dynamic, ever-changing nature
of the software business, it is important to be able to manage the
sales effective date when processing credit transactions such as return
authorizations, credit memos and cash refunds. This ensures that as
commission plans change from quarter to quarter or year to year,
debooks and rebooks that span these time periods are accurately
calculated with clear visibility to the sales rep on the impact to
their final commission totals.
- Commission on shipping - These persuade sales reps to use their
preferred shipping carrier and shipping method when sending software
CDs, training manuals or other goods by setting up extra commission
for a particular shipping item such as UPS Ground vs. FedEx Overnight.
Easily Track External Sales Efforts with Multi-Tier Channel Management
More and more software companies leverage external sales channels to grow
their business. NetSuite OneWorld Software Company Edition allows for
management of multiple tiers of sales channels from distributors to resellers
to end-user referral programs with enhanced channel management reports,
interaction management, industry-specific transaction forms and electronic
fulfillment of indirect, end-user sales. With multi-tier channel management
occurring in the same system as direct sales channel activities, software
companies get an unprecedented view of sales, forecast and pipeline across
all of their sales channels so they are able to effectively report on their
numbers and course correct as needed to meet sales expectations. For a public
software company, this visibility is critical to consistently meeting or
beating the revenue guidance given to Wall Street.
Pricing and Availability:
Available now, NetSuite OneWorld Software Company Edition begins at a
base price of GBP3,045 per month. Renewals management and multi-tier channel
management functionality will be available for the UK beginning in autumn
2008. Commissions functionality (Incentive Compensation) is an add-on module
at GBP180 per month.
About NetSuite
NetSuite Inc. is a leading vendor of on-demand, integrated business
management software suites for small and midsized businesses. NetSuite
enables companies to manage core business operations in a single system,
which includes Accounting / Enterprise Resource Planning (ERP), Customer
Relationship Management (CRM), and Ecommerce. NetSuite's patent-pending
"real-time dashboard" technology provides an easy-to-use view into
up-to-date, role-specific business information.
NOTE: NetSuite and the NetSuite logo are registered service marks of
NetSuite Inc.
Cautionary Note Regarding Forward Looking Statements
This press release contains forward-looking statements that involve
risks, uncertainties and assumptions. If any of these risks or uncertainties
ever materialize or these assumptions prove incorrect, our results may differ
materially from those expressed or implied by such forward-looking
statements. Such forward-looking statements include statements relating to
expectations, plans and prospects for NetSuite and its service offerings that
are based upon current expectations and beliefs. Challenges may arise in the
implementation of NetSuite OneWorld Software Company Edition with customers;
disruptions in service as a result of loss of power or loss of Internet
access may occur; unexpected disruptions in NetSuite's data center may occur;
NetSuite may experience material defects or errors in its software,
undetected computer viruses, or a security breach; and other risks and
uncertainties exist or may arise as described more fully in our public
announcements filed with or furnished to the U.S. Securities and Exchange
Commission, including our Quarterly Report on Form 10-Q for the fiscal
quarter ended March 31, 2008. All forward-looking statements in this press
release are based on information available to us as of the date hereof, and
NetSuite disclaims any obligation to update these forward-looking statements.
Web site: http://www.netsuite.com






