MUMBAI, India, May 29 /PRNewswire/ --     Tata Interactive Systems showcased how its Electronic Performance Support
Systems are helping organizations worldwide ramp up their productivity at
Dynamic Contact Centre Solutions 2008, an International Quality and
Productivity Centre (IQPC) event in Sydney, Australia (31st March to 2nd
April).

On-the-job support is critical for any organization seeking to boost its
employees' productivity. Tata Interactive Systems develops tools to allow
staff to do their jobs right the first time, maximizing efficiency and
minimizing costly errors.

These performance support systems, which include tools such as process
maps, calculators, encyclopedias etc. were on display at the IQPC conference
recently held in Sydney, Australia. These EPSS tools are developed by TIS to
closely mimic a company's own internal processes and business rules, so even
completely new recruits can quickly get up to speed on the nuances of their
specific job roles.

According to Candida Chandorkar, Vice President - Australia & New Zealand
at TIS: "TIS's EPSS equips employees with context sensitive help when they
need it the most - while they are working. This not only helps reduce
turnaround time but also improves the customer experience, by providing a
consistent and high quality interface to the company.

"This helps organizations quickly tide over attrition crises and other
problems due to critical knowledge being concentrated within a few senior or
experienced employees."

Saurabh Mittal, Head of EPSS at TIS adds, "Our performance systems have
already delivered several millions of dollars in savings for clients through
increased revenues, lower errors and a significant reduction in time to
competence."

TIS's EPSS has been the winner of several awards including the
Performance Centered Design and the IT Training Award.

Notes for Editors:

About Tata Interactive Systems (TIS)

Tata Interactive Systems (TIS), a global leader in e-learning, is a part
of the US$45bn Tata Group. Truly international, TIS has a presence across the
US, Canada, UK, Australia, New Zealand, the Middle East, Japan, India,
Amsterdam and mainland Europe. TIS offers corporations, universities,
schools, publishers and government institutions a diversified and innovative
bouquet of learning and training solutions including Simulation-based
Learning Objects (SimBLs(TM)), Story-based Learning Objects (StoBLs(TM)),
courseware and curriculum design, special-needs education, assessments,
electronic performance support systems (EPSS), mobile learning, game-based
learning along with other corporate training and consultancy services. Our
multi-disciplinary expertise and 17 years' experience across domains helps us
design e-learning programs that are unique to clients' requirements and
specifically crafted to boost knowledge retention and application.

TIS is the only e-learning organization in the world to be assessed at
Level 5 in both the SEI-CMM and P-CMM frameworks. TIS's quest for excellence
is reflected in numerous prestigious industry awards, including a Silver
Brandon Hall Excellence in Learning Award 2005 and 2004, APEX Award of
Excellence in 2005 and 2006, BETT Awards in 2004 and 2006, and two Business
World-NID Design Excellence awards.

For more information log on to http://www.tatainteractive.com

Further information from:
    Sonal Chhaya
    Tata Interactive Systems
    +91-22-6643-8000
    sonal_c@tatainteractive.com
    http://www.tatainteractive.com