CREWE, England and GLASGOW, Scotland, September 7 /PRNewswire/ --

-- An average of 3,500 calls handled per month.

-- 64,000 exchange lines served.

Global Crossing (Nasdaq: GLBC), a leading global IP solutions provider,
on Wednesday marked a significant milestone -- the 30th anniversary of
answering 999 emergency calls for the rail community in Great Britain. Global
Crossing's subsidiary in the United Kingdom (GCUK) handles an average of
42,000 calls a year through Centralised Telephone Operator Service (CTOPS).

CTOPS is a UK located call reception service which operates 24 x 7 and
enables all external calls to a number nominated by the customer (usually a
switchboard) to be routed to an off-site central operator for answering.

GCUK is one of only four Call Handling Agents (CHAs) in the country to be
able to answer emergency calls and has a proud heritage of consistent
delivery to the rail community. Typically, calls are initiated by rail
workers regarding train lines, service and platform issues such as passenger
injuries that occur on platforms or tracks.

Members of the public also use the service from "help points" on station
platforms. Global Crossing employees take the initial call and redirect
through an automated system to the relevant service and geographic region.

"The emergency call service is a little known part of the Global Crossing
customer experience -- one at which we excel," said Anthony Christie, Global
Crossing's executive vice president and managing director, Global Crossing,
EMEA. "We're continuing to invest in the service and plan on launching the
CTOPS 2 platform by the end of this year, in compliance with the new code of
practice from the 999 liaison committee."

The emergency call service was introduced on September 5, 1977, with the
first call received at Melbury House in Marylebone, London. Global Crossing
took on the contract, originally held by British Rail Telecommunications,
through a series of acquisitions in the region. Regular, stringent audits
ensure that the service is running efficiently.

CTOPS is a value-added service that can be used by any customer and is
particularly well used by customers in government departments. For example,
the prisons service, which has a need for 24 x 7 coverage -- but also has a
policy of not disclosing private, home or mobile numbers -- uses CTOPS for
answering after-hour calls. It can also help users cut costs by eliminating
the need for full-time receptionists.

Christie concludes, "With 64,000 exchange lines relying on our specialist
operators, CTOPS and Global Crossing together are literally contributing to
saving lives every day."

ABOUT GLOBAL CROSSING

Global Crossing (Nasdaq: GLBC) provides telecommunications solutions over
the world's first integrated global IP-based network. Its core network
connects more than 320 cities in 31 countries worldwide, and delivers
services to more than 600 cities in 60 countries and 6 continents around the
globe. The company's global sales and support model matches the network
footprint and, like the network, delivers a consistent customer experience
worldwide.

Global Crossing IP services are global in scale, linking the world's
enterprises, governments and carriers with customers, employees and partners
worldwide in a secure environment that is ideally suited for IP-based
business applications, allowing e-commerce to thrive. The company offers a
full range of data, voice and security products to approximately 40 percent
of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Its
Professional Services and Managed Solutions provide VoIP, security and
network consulting and management services to support its Global Crossing IP
VPN service and Global Crossing VoIP services. Global Crossing was the first
-- and remains the only -- global communications provider with IPv6 natively
deployed in both its private and public backbone networks.

Please visit www.globalcrossing.com or blogs.globalcrossing.com/ for more
information about Global Crossing.

Statements in this press release about expected future events and
financial results are forward-looking and subject to risks and uncertainties
that could cause the actual results to differ materially, including risks
referenced from time to time in the company's filings with the Securities and
Exchange Commission. Global Crossing undertakes no duty to update information
contained in this press release or in other public disclosures at any time.

CONTACT GLOBAL CROSSING:
    Press Contacts
    Becky Yeamans
    +1-973-937-0155
    PR@globalcrossing.com

    Jo Graves
    Europe
    +44-(0)-1256-732387
    EuropePR@globalcrossing.com

    Analysts/Investors Contact
    Gino Mathew
    +1-973-937-0133
    gino.mathew@globalcrossing.com

GEN/PR1

Web site: http://www.globalcrossing.com