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Brown-Wilson Group's 2008 Legal Process Outsourcing Vendor Survey Recognizes CPA as #1 in Contract & Legal Document Review, Innovation, Trust, Reliability and Brand Image
ALEXANDRIA, Virginia, June 25 /PRNewswire/ -- CPA, the leading provider of outsourced legal support services and the
world's top intellectual property (http://www.cpaglobal.com) (IP) management
specialist, announced today that the company has been awarded the number one
ranking in the "Contract & Legal Document Review
(http://www.cpaglobal.com/legal_process_outsourcing/document_review)"
category, and the number two overall position in the 2008 Black Book of
Outsourcing's Top Legal Process Outsourcing
(http://www.cpaglobal.com/legal_process_outsourcing) (LPO) Vendors survey.
The Black Book Survey, which is produced by the Brown-Wilson Group, Inc.,
ranks providers of outsourced sales processes and services. Over 80 LPOs
worldwide competed for Top Ten honors in 2008.
"Our survey results demonstrate that CPA has clearly impressed clients
with its high level of innovation (http://www.cpaglobal.com/ceo_guide),
trust, and reliability," said Doug Brown, Managing Partner, Brown Wilson
Group, and Co-Author, The Black Book of Outsourcing (Wiley Publishers). "Law
firms and corporate legal departments look closely at these critical areas
when choosing which legal process outsourcing providers with whom to
partner."
The Black Book report also lays out the increasingly compelling case for
LPO. "The principal benefits to the legal sector of any form of outsourcing
remain increased levels of service, freeing management time, access to
expertise, and cost reductions," the report concludes.
In addition to its overall number two ranking and its number one ranking
in the contract and legal document review category, CPA ranked first in the
following individual criteria categories:
- Innovation: Vendor technology helps clients compete more effectively
and generate larger revenues/profits.
- Training: Leadership provides significant and meaningful training
opportunities for employees and clients.
- Trust: Trust in vendor's enterprise reputation to effectively deliver
ideal business results.
- Reliability: Online reliability is maximized and downtimes are
minimized.
- Brand Image: Maintains high image and reputation so that customer law
firms, corporations and other buyers of LPO services openly reference
their LPO as a team member.
- Marginal Value Adds: Provides true business transformation
opportunities to the buyer
Commented Chris Veator, CPA's Executive Vice President of Legal Services,
"CPA's high rating by Black Book as one of the world's top LPO consultants is
a clear acknowledgement of the superior service we offer our clients and the
rapidly growing strength of our outsourcing offering. To be recognized by our
clients is the true test of our quality and the value of our services."
Veator continued, "At a time when the global economy is entering
uncharted territory, more companies are aggressively seeking innovative ways
to increase their capacity while reducing the cost of doing business;
outsourcing is a cutting edge solution to these challenges. For CPA to be
ranked as number 1 in the categories of Trust, Innovation, and Training
affirms our commitment and investments in being the LPO provider of choice.
The rankings illustrate that CPA is the right choice for companies looking to
outsource elements of their legal operations to third-party providers."
The Black Book of Outsourcing is the foremost ranking authority and most
extensive perception study on outsourcing firms. Outsourcing firms are ranked
by a rigorous three step process to ensure candid and thorough performance
data. Overall, CPA was ranked second out of more than 80 firms worldwide and
is considered a top-tier vendor in the LPO industry.
About CPA
With clients in over 100 countries, CPA is a leading provider of
outsourced legal support services and the world's top intellectual property
(IP) management specialist. Founded in 1969, CPA Global provides lifecycle
management services for intellectual property such as patent
(http://www.cpaglobal.com/patents), design and trademark searching, watching,
renewals, and portfolio strategy. CPA is also a leader in the growing market
for outsourced contract management
(http://www.cpaglobal.com/legal_process_outsourcing/contract_management) and
litigation support services, helping law firms and corporations to realize
value by managing risk, cost and capacity. CPA employs over 1,100 people in
16 offices in 8 countries.
For further information visit: http://www.cpaglobal.com/legal_services.
Related links:
http://www.cpaglobal.com
http://www.cpaglobal.com/legal_process_outsourcing
http://www.cpaglobal.com/legal_process_outsourcing/document_review
http://www.cpaglobal.com/legal_process_outsourcing/contract_management
http://www.cpaglobal.com/patents
http://www.cpaglobal.com/ceo_guide
Media Contact
Rob Stichbury, Business Development Director
+44-1784-495751
rstichbury@cpaglobal.com
Justin Dini, Brunswick Group
+1-212-333-3810
cpaUS@brunswickgroup.com






