Mid-Market and Large Enterprises Go Live on NetSuite For ERP, CRM and Ecommerce Automation


SAN MATEO, California, August 5 /PRNewswire/ --

- NetSuite Supports Intuitive Surgical's Rapid Growth Nestle UK Builds
Online Store with NetSuite Ecommerce in Six Weeks Wasserman Replaces
Microsoft Dynamics-Great Plains with NetSuite For ERP and CRM

NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated
business management software suites, today announced the latest mid-market
and large enterprise companies to go live on NetSuite after successful and
on-time implementations. NetSuite's role at Intuitive Surgical, Nestle UK,
and Wasserman Media Group -- three companies competing in highly diverse
industries -- demonstrates the breadth of functionality that NetSuite brings
to the challenge of managing complex business processes across a wide range
of vertical markets while addressing real-world business needs.

(Logo: http://www.newscom.com/cgi-bin/prnh/20021024/SFTH024LOGO)

For example, Intuitive Surgical, a leader in operative surgical robotics,
is using NetSuite CRM to integrate and manage a number of complex business
process services that they provide to hospitals across the United States.
Nestlé UK used NetSuite Ecommerce to build a completely integrated online
store in six weeks, under rigid requirements. Nestle UK now runs its entire
online store for employees and local communities on NetSuite. Wasserman Media
Group, LLC, a worldwide leader in sports marketing and content, replaced
Microsoft Dynamics-Great Plains with NetSuite to run its front and
back-office operations -- which are unique in the sports marketing industry
-- including partner athlete commissions management, and tracking and billing
direct costs to customers. For more information about NetSuite customer
successes, please visit http://www.netsuite.com/customersuccess.

New Customer Implementations

The new customers announced today are the latest in a growing list of
enterprises that have adopted NetSuite's on-demand suites in recent months.
All three companies leveraged the expertise of NetSuite's Professional
Services team to achieve successful, on-time implementations.

Intuitive Surgical, Inc. (http://www.intuitivesurgical.com) (Nasdaq:
ISRG) is a publicly traded, US$600 million company that is a leader in
operative surgical robotics. Intuitive Surgical selected NetSuite CRM to
integrate its business process services for hundreds of hospitals nationwide.
These services include tracking where and when its operative surgical systems
are used, as well as which surgeons are using them. In addition, Intuitive
Surgical's sales organization uses NetSuite to manage sales business
processes, including tracking all new sales opportunities with surgeons and
hospitals, and managing long sales cycles. NetSuite gives Intuitive Surgical
access to real-time reporting, thus providing timely information about the
usage of surgical systems and accessories, which is a key indicator of
product success.

"We chose NetSuite CRM for several reasons," said Chris Boots, Director,
Sales & Marketing Operations, Intuitive Surgical. "First and foremost,
NetSuite has the deep CRM functionality we needed to set up all of our cases,
customers and contacts. In addition, NetSuite Professional Services was able
to create more than 100 custom fields for our specific needs. Not only did we
go live in 120 days, on time and within budget, but the NetSuite team was a
pleasure to work with. With NetSuite now live, we're looking forward to
exploring NetSuite's deep functionality as our needs change and grow."

Nestle UK Ltd (http://www.Nestle.co.uk) is the UK-based operation of the
world's nutrition, health and wellness company. The company is famous for
NESCAFE and Kit Kat, but is also known in the United Kingdom for its brands
of milk, cream, and pasta.

Following legislative changes, the company underwent a major
reorganization of its manufacturing and distribution site in York, resulting
in the loss of space for its popular staff shop. NetSuite began working with
Nestle UK to develop an online store where current and former employees and
selected members of the local community could log on, browse available stock,
place orders and collect them later. Two of Nestle UK's more important
requirements were that the online store be designed so that it would be
simple and easy to use, and that it must be completed within a firm six-week
deadline. NetSuite and its Professional Services team worked to customize the
online store and were able to deliver exactly what Nestle UK asked for.

Wasserman Media Group, LLC (http://www.wmgllc.com) is a worldwide leader
in sports marketing and content. Wasserman replaced Microsoft Dynamics-Great
Plains with NetSuite to meet its unique business needs in the sports
marketing industry. With NetSuite, Wasserman is managing complex business
processes such as partner athlete commissions, athlete management, and
tracking and billing direct costs to customers. Thanks to the simplicity of
customizing NetSuite to address specific business requirements, Wasserman's
accounting team can now easily access accounting and financial reports that
present the company's business performance in real-time.

"Since we went live last year, we have found NetSuite to be an excellent
fit for the unique needs of the sports marketing industry, and superior to
what we had before," said Holly Winkler, Vice President, Accounting,
Wasserman Media Group, LLC. "NetSuite makes it very easy to research
transactions, compile financial results and perform simple-yet-complex tasks
such as routing expense reports for approval and billing clients for direct
costs. With NetSuite, we can track our accounting and financial transactions
by projects, departments, and athletes and report on specific financial
results in each category.

"NetSuite's customization capabilities are also superior to anything
we've ever had before," Winkler continued. "We have a complex and automated
commissions management system for our vendors set up in NetSuite, via the
Partner Center. Lastly, we have been extremely happy with the excellent
customer service provided by NetSuite's team. We envision doing even more
with our NetSuite system in the future, particularly in the area of CRM."

For more information about NetSuite Inc., please visit
http://www.netsuite.com.

NOTE: NetSuite and the NetSuite logo are registered service marks of
NetSuite Inc.

Web site: http://www.netsuite.com

© PR Newswire Association LLC.

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