BURLINGTON, Massachusetts, August 6 /PRNewswire/ --

- Optimized Mobile Workforce Management System Schedules More Than 1,000
Technicians to Ensure Telecommunications Services run Smoothly

Over seven million people at the Beijing Olympics are depending on more
than 1,000 field technicians managed by ClickSoftware Technologies Ltd.
(NasdaqCM: CKSW) products for reliable fixed line voice, broadband, video
transmission and Internet service during the 16-day event. ClickSoftware's
ClickSchedule and ClickAnalyze mobile workforce management software is
helping China Netcom Group Corporation (CNC) China, one of two official
telecommunications providers of the 2008 summer games, ensure maximum uptime
for critical telecommunications services for athletes, coaches, venue
organizers, the media and millions of spectators.

ClickSchedule is automatically scheduling technicians based on myriad
variables, including specialized skill sets, venue security passes, location
and job urgency to ensure they complete the break/fix, installation and
maintenance work to keep services running smoothly. Managers at the Beijing
Olympics Telecommunications Control Center are using ClickAnalyze to review
everything from response to repair times to best determine overall service
efficiency and make changes where necessary. ClickSoftware reseller Xiangmin
Technology deployed the software and manages its operation on-site at the
control center.

"The pressure to deliver gold-medal service during a global event such as
the Olympics is intense," said Zheng Yang, general manager of Xiangmin. "So
we've had ClickSchedule and ClickAnalyze deployed and rigorously tested since
the beginning of the year. The software has met or exceeded expectations, and
we believe it will continue to do so throughout the Olympics."

During the past few months, event organizers and leading technology firms
have conducted more than 200,000 hours of testing of the battery of IT
systems, including ClickSchedule and ClickAnalyze, to ensure they will stand
up to the massive demands during the games. Beyond the testing, ClickSchedule
and ClickAnalyze have been used to schedule and optimize field technicians
during dozens of live events, including international diving, handball and
Taekwondo competitions, prior to the Olympics.

Following the event organizers' theme of a "Green Olympics," CNC China
will be able to use the hardware and software running ClickSchedule and
ClickAnalyze to optimize its field workforce after the games end.

"Ensuring minimal service issues during the Olympics is a colossal task,"
said Hannan Carmeli, chief operating officer at ClickSoftware. "We've
established a reputation for delivering products that help organizations of
any size address the most challenging service needs smoothly and efficiently.
In fact, ClickSchedule is managing more than 25,000 technicians for the
T-Home subsidiary of Deutsche Telecom for one of the largest single-company
workforces in the world."

About Beijing Xiangmin Service Technology Development Co. Ltd.

Beijing Xiangmin Service Technology Development Co. Ltd. is a subsidiary
of Beijing World Trade Corporation. BWTC is a state-owned enterprise with a
rich history that can be traced back to China National Technical Import and
Export Corporation Beijing Company, a company established with the approval
of Ministry of Commerce of the People's Republic of China in 1984. Today,
BWTC provides overseas companies with integrated business and technical
services including business consulting services and investment advisory
services, as well as in the arena of international procurement. With its
experienced and professional team, BWTC has successfully assisted its
overseas business partners in accessing the Chinese market. For more
information about BWTC, please visit www.cbwtc.com. Xiangmin was established
by BWTC to provide IT services and business consulting services, including
system integration and application development in China by leveraging on
BWTC's vast experience and excellent reputation in the telecommunication,
banking and government industries in China. For more information, please
visit http://www.xiangmin.com.cn.

About ClickSoftware

ClickSoftware is the leading provider of mobile workforce management and
service optimization solutions that create business value for service
operations through higher levels of productivity, customer satisfaction and
cost effectiveness. Combining educational, implementation and support
services with best practices and its industry leading solutions,
ClickSoftware drives service decision making across all levels of the
organization. From proactive customer demand forecasting and capacity
planning to real-time decision-making, incorporating scheduling, mobility and
location based services, ClickSoftware helps service organizations get the
most out of their resources. With over 100 customers across a variety of
industries and geographies, and strong partnerships with leading platform and
system integration partners - ClickSoftware is uniquely positioned to deliver
superb business performance to any organization. The company is headquartered
in Burlington, MA and Israel, with offices in Europe, and Asia Pacific.

For more information about ClickSoftware, please call +1-781-272-5903 or
+1-888-438-3308, or visit http://www.clicksoftware.com.

This press release contains express or implied forward-looking statements
within the meaning of Section 27A of the Securities Act of 1933 and Section
21E of the Securities Exchange Act of 1934. These forward-looking statements
include, but are not limited to, those statements regarding future results of
operations, visibility into future periods, growth and rates of growth, and
expectations regarding future closing of contracts, receipt of orders,
recognition of revenues and deferred revenues. Such forward-looking
statements involve known and unknown risks, uncertainties and other factors
that may cause actual results or performance to differ materially from those
projected. Achievement of these results by ClickSoftware may be affected by
many factors, including, but not limited to, risks and uncertainties
regarding the general economic outlook, the length of or changes in
ClickSoftware's sales cycle, ClickSoftware's ability to close sales to
potential customers in a timely manner and maintain or strengthen
relationships with strategic partners, the timing of revenue recognition,
foreign currency exchange rate fluctuations, and ClickSoftware's ability to
maintain or increase its sales pipeline. The forward-looking statements
contained in this press release are subject to other risks and uncertainties,
including those discussed in the "Risk Factors" section and elsewhere in
ClickSoftware's annual report on Form 20F for the year ended December 31,
2007 and in subsequent filings with the Securities and Exchange Commission.
ClickSoftware is under no obligation to (and expressly disclaims any such
obligation to) update or alter its forward-looking statements whether as a
result of new information, future events or otherwise.

Contacts: 
    Joanna Giannotti                        Simon Morris
    ClickSoftware, Inc.                     ClickSoftware Europe Limited
    +1-781-272-5903 x2235                   +44-(0)-1628-607030
    Joanna.Giannotti@clicksoftware.com      Simon.Morris@clicksoftware.com