HOBOKEN, New Jersey and MUMBAI, India, September 9 /PRNewswire/ --

- eglue's Real-Time Customer Interaction Management Solution is the 
Solution of Choice for Tata Interactive Systems' Customers

eglue, a global software company that provides unique real-time customer
interaction solutions, and Tata Interactive Systems (TIS), a global pioneer
in workforce performance and e-learning, today announced that they signed a
worldwide partnership agreement under which eglue is now the preferred
provider of customer interaction management solutions to TIS customers. The
two companies will initially focus their efforts on North America and India.

Under the terms of the agreement, TIS will promote and distribute the
eglue InterAct suite. TIS will also provide professional services around
eglue's products, including business analysis, customization and
implementation, as well as maintenance and support. In addition, TIS will
establish a dedicated team of professionals that will sell eglue's solutions,
and provide pre- and post-sales support.

"TIS understands the business environment that clients operate in and
works closely with their teams to arrive at optimal and innovative answers
that immediately address critical business needs," said Sanjaya Sharma, CEO,
Tata Interactive Systems. "Our performance support systems deliver tangible
performance improvement to organizations, including reduction in costs,
increase in revenue, increase in compliance and a significant reduction in
time to competence of employees. eglue InterAct real-time customer
interaction management solution with its unique real-time decision engine is
a powerful tool for companies looking to enhance the performance of their
employees and optimize each customer interaction. That is why we chose it as
the preferred solution for our customers around the world."

"As eglue grows its footprint around the world, we are seeking
world-class partners to help expand our customer base," said Dror Pockard,
CEO of eglue. "Having laid the foundation with TIS in India, we felt the time
was right to take our partnership into other geographies, including North
America."

About eglue

eglue is a global software company that provides unique real-time
customer interaction solutions to enterprises. eglue makes it possible for
companies to achieve the efficient and optimum result during every customer
interaction, by continuously adapting and responding in real time to both
changing business circumstances and the unpredictability of the customer
interaction.

Founded in 2001, eglue is headquartered in Hoboken, New Jersey, with
offices in the United Kingdom, Spain and Israel. eglue is a privately-held
company, catering to Fortune 500 companies worldwide. eglue is backed by
leading international VCs and private investors such as Giza, Cedar and
Evergreen. More information on eglue can be found at http://www.e-glue.com.

About Tata Interactive Systems

Tata Interactive Systems (TIS), a global leader in performance support
systems and e-learning, is a part of the $70bn Tata Group. Truly
international, TIS has a presence across the US, Canada, UK, Australia, New
Zealand, the Middle East, India, Amsterdam and mainland Europe. Tata
Interactive Systems' (TIS) solutions have enabled key initiatives at leading
organizations worldwide, including several Fortune 500 companies. TIS
understands the business environment that clients operate in and works
closely with their teams to arrive at optimal and innovative answers that
immediately address critical business needs. Tata Interactive Systems'
'performance support systems deliver tangible performance improvement to
organizations, including reduction in costs, increase in revenue, increase in
compliance and a significant reduction in time to competence of employees.

TIS's quest for excellence is reflected in numerous prestigious industry
awards, including a Performance Centered Design Award, an ASTD Award, IT
Training Awards, Brandon Hall Excellence in Learning Awards, APEX Awards of
Excellence, BETT Awards, and Business World-NID Design Excellence awards..
For more information on TIS, log on to http://www.tatainteractive.com

Press Contacts

    Dusya Broytman
    PR for eglue
    +1-201-707-2334
    dusya.broytman@eglue.com

    Sonal Chhaya
    PR for Tata Interactive Systems
    Sonal_c@tatainteractive.com