LEEDS, England, December 12 /PRNewswire/ --     Masternaut Three X has launched the first online Customer Relationship
Management (CRM) system with integrated satellite resource tracking. For the
first time companies can take advantage of a user-friendly real-time and
totally web-based solution that enables sales and customer service personnel
to provide instant feedback to customers about the whereabouts of their
deliveries and mobile workers.

Deployed as a cloud-based service from Masternaut Three X's secure and
energy-efficient datacentres, the solution incorporates its market leading
satellite-tracking system (which utilises Microsoft MapPoint and Virtual
Earth technology) and Microsoft Dynamics CRM software. Clients gain the
immediate benefit of improved customer services without the additional IT
infrastructure and implementation costs associated with traditional systems.

The CRM hosted service integrates seamlessly with the full range of
Masternaut Three X web-based services and the popular Microsoft Dynamics GP
ERP system to give a powerful end-to-end solution for companies who need the
power of real-time enterprise-wide information.

"Many companies are considering CRM as the way forward for improving
their service levels, but they have been put off by the complexity of
implementing the systems. Our real-time solution is a user-friendly and
cost-effective answer to CRM that enables easy access to essential client
information combined with embedded tracking so that businesses can keep their
customers informed of their delivery or when they can expect an engineer on
site, and so on. There is no need to go in and out of various systems to find
the information they need as it is all accessed via a single interface, which
speeds up customer response," says Martin Port, MD, Masternaut Three X.

Microsoft Dynamics CRM is believed to be the fastest growing CRM product
on the market and is the only software that offers tight integration with
Microsoft Outlook and Microsoft Office, which highlights its popularity among
more complex solutions.

"Anyone familiar with Microsoft's office software can quickly learn to
use this solution. It has been developed from the ground up to be easy to use
and reliable. Running over highly efficient and secure Internet connections
with built-in disaster recovery, our CRM offering is the economical solution
to costly on-site systems. In addition, it gives customers the flexibility to
add more users when necessary without the associated hardware and license
costs," concludes Port.

Web:http://www.masternaut.co.uk