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Cluttons LLP Achieves Cost Savings Via Strategic Partnership With BIS Ltd
LONDON, January 5 /PRNewswire/ -- BIS Ltd is pleased to announce that Cluttons has extended its commercial relationship to include 24x7 server management and end-user support encompassing Cluttons' UK and Middle East Users. "A key consideration underpinning Cluttons' decision was the extremely attractive package BIS offered - This included their demonstrated willingness to grasp and solve some difficult infrastructure issues that we were facing, as well as enhancing our service levels", Mark Clemence, IT director at Cluttons commented. "This partnership allows Cluttons to focus on providing enhanced client services and the new platform allows Cluttons staff to be responsive to enquiries 24x7. This level of responsiveness is highly attractive to potential clients, and in the current climate this is proving to be beneficial. The icing on the cake for Cluttons is that whilst BIS has actually improved our infrastructure and service they have also provided cost savings of at least 30%" continued Mr. Clemence. "BIS has been providing Wide Area Network and data centre hosting facilities to Cluttons since early 2006 and they felt it was a logical step to extend the relationship to provide a fully comprehensive service" said Samantha Keating, Sales Director, BIS. "We're very pleased that the work we have done to stabilise and improve the Cluttons' infrastructure has led to a 40% reduction in end user calls. As a result, Cluttons now sees BIS as a business partner, not just a service provider" continued Ms. Keating. About BIS Ltd BIS has been designing, building and managing IT infrastructure solutions for over 10 years. The company established its reputation as a customer focused technology partner following a number of high profile implementations with leading clients, primarily in the insurance, shipping, legal and media sectors. As an independently owned service provider, our UK based team of leading technical, project and operational experts provide impartial advice on how best to meet your IT service delivery objectives. Information about BIS Ltd and its services can be found at http://www.bis-internet.co.uk About Cluttons LLP An independent partnership of chartered surveyors founded in 1765, Cluttons primarily operates in the UK and Middle East with other franchises worldwide offering a wide range of property services for commercial and residential investors and occupiers. For further information, please see http://www.cluttons.com
