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Stellar Enters the UK Business Process Outsourcing Market
LONDON, September 17 /PRNewswire/ --
Stellar, a leading global call centre and business process outsourcing
provider, today announced their entry into the UK outsourcing market after
the re-branding of Excell Contact Centres (a prominent UK call centre
outsourcing provider based in Scotland) to Stellar UK.
Stellar UK operates two call centres in Scotland that employ over 500
staff in Irvine, Ayrshire and Paisley, Renfrewshire. Specialising in call
centre outsourcing, Stellar UK will continue to expand their operations to
cater for growth in the UK outsourcing market.
Since opening their Irvine call centre in January 2002, which is formally
accredited with the UK Customer Contact Association's "CCA Standard", and
their Paisley centre in December 2004, Stellar UK has experienced consistent
growth.
"Adopting the Stellar brand in the UK further re-enforces our global
capabilities and outsourcing expertise to our clients, prospects and
suppliers," said Mary Graham, Chief Executive Officer of Stellar UK. "The
Stellar brand is a natural fit with our commitment to providing innovative
outsourcing solutions that reduce costs, improve quality and increase revenue
for our clients."
The international Stellar brand encompasses 19 outsourcing facilities
across the globe, including two call centres in the UK, nine call centres in
Australia, six call centres in Canada, one call centre in the United States
and one call centre in the Philippines. Stellar employs over 6,000 staff and
manages in excess of 300 million customer interactions and 100 million
processing transactions every year on behalf of some of the world's largest
and well-known brands.
About Stellar
Stellar is a leading global call centre and business process outsourcing
provider, with over 6,000 employees across 19 outsourcing centres in
Australia, UK, USA, Canada and the Philippines. Stellar's outsourcing
solutions help clients reduce operating costs, improve quality levels and
increase revenue and profitability. The company serves a range of clients in
the telecommunications, utilities, transport, finance, government and
manufacturing industries. In addition to call centre outsourcing, Stellar
specialises in document management, workflow automation technology and
outsourcing solutions. For more information, visit www.stellarbpo.com
Contact: Declan Maguire
Head of Sales & Marketing, Stellar UK
Tel: +44(0)1294-225-300
Email: dmaguire@stellarbpo.co.uk
Web site: http://www.stellarbpo.com
