UTRECHT, The Netherlands, February 10 /PRNewswire/ --

- Industry's Most Powerful and Secure Attended Remote Control and IT
Support Offering Helps Channel Partners and IT Professionals Reduce Costs and
Improve Customer Service

N-able Technologies(R)(http://www.n-able.com/), the global leader in
network and systems management software and services for managed service
providers (MSPs) and IT professionals, today announced the immediate
availability of N-supportPro(TM)(
http://www.n-able.com/products/nsupportpro.php) to channel partners in the
U.K. and Europe. Introduced last month in North America(
http://www.n-able.com/press-room/jan22-09.php), N-supportPro is the IT
industry's fastest and most secure end-to-end attended remote control and IT
support software.

Renowned for enabling IT professionals to quickly reduce service delivery
costs and improve service and support, N-able's hosted N-supportPro software
was developed in conjunction with alliance partner NTR Global(
http://www.ntrglobal.com/en-US/about-us.asp). The software uses a secured
Internet connection to enable service desk technicians to connect to remote
devices in seconds and resolve customers' IT issues with greater efficiency.
IT service providers can purchase N-supportPro on its own or as an
enhancement to N-able's award-winning N-central(R)(
http://www.n-able.com/products/) network and systems management
software(http://www.n-able.com/products/). There is no upfront investment,
installation or ongoing maintenance required for deploying N-supportPro.

"N-supportPro is easy to deploy and use, compatible with a wide range of
Web browsers, and supports multiple platforms and operating systems," says
August Wehrmann, vice president of research and development for N-able
Technologies. "The software works with virtually any connection including T3
and dial-up, and integrates with CRM technology, professional services
automation (PSA) tools, billing software and other systems. IT service
providers can use N-supportPro to remotely support desktops, notebooks,
servers and mobile devices such as Windows Mobile smartphones - a high-growth
area."

Simplifying Remote Service and Support

    N-supportPro offers key features to improve the communication and
    technical support capabilities of IT service desks. These include:

    - Five available connection modes and five concurrent sessions per
      operator
    - Drag and drop two-way file transfer
    - Extensive system snapshot with remote diagnostics
    - Print remote documents
    - Record and playback remote control sessions
    - Reboot and reconnect remote machines without losing the control
      connection
    - Customers can safeguard information by hiding applications during
      remote control
    - Support for Windows Mobile Device Users
    - Customized, branded interface



Availability and Pricing - Limited Time Offer

N-supportPro is available now in the U.K., Europe and North America. For
a free trial, visit http://www.n-able.com/trynsupportpro.

For a limited time only, N-able will include 10 node licenses of its
N-central MSP software absolutely free with the purchase of a one-year
license of N-supportPro. For information, call N-able's U.K. office at
+44(0)1189-255-280 or our European toll-free number (00)800-6225-3000 or
email nspsales@n-able.com

About N-able Technologies

N-able Technologies(R) is the global leader in network and systems
management software and services for managed service providers and IT
professionals. N-able's award-winning N-central software and complementary
toolsets are proven to reduce IT support costs, improve network performance,
and increase productivity through the proactive monitoring, management and
optimization of IP-enabled devices and IT infrastructure. N-able maintains
operations in North America, the U.K., the Netherlands and Australia.
http://www.n-able.com

For further information: Derik Belair, Vice President of Business
Development, N-able Technologies, +1-613-592-6676 ext. 304, Mobile:
+1-613-868-2425, dbelair@n-able.com