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Creanord Unveils New EchoVault Total for Deploying and Assuring Carrier Ethernet 2.0 Services
ETHERNET EXPO EUROPE - LONDON, May 14 /PRNewswire/ -- Creanord Ltd., a premier solutions enabler assisting Carriers and service
providers in Ensuring Quality of Experience(TM) and strengthening customer
loyalty announced today the availability of Creanord EchoVault Total.
For a long time the Creanord EchoVault strength has been the high
precision of network quality and bandwidth utilization information. But while
the trend thrives for managing more with fewer professionals the tools needs
to evolve to assist both the operations and the business personnel. The
automatic exceptions reporting, rich event notifications and advanced
analytics are prime examples of the new requirements. The EchoVault Total
fulfills the new requirements and further harnesses the power of the
EchoVault system with new Analytics (A), Events (E), Dashboards (D) and
Statistics (S) Engines, commonly known as an AEDS suite.
Analytics Engine
Analytics Engine continuously analyses measurement Key Performance
Indicators (KPI) and further process the data for event notification and
Monthly reporting purposes. The arithmetical calculations like minimum,
maximum and percentiles are performed for time periods such as five minutes,
one hour, one day and one month.
Furthermore the Analytics Engine introduces a new Key Quality Indicator
(KQI) called Service Availability. It is a percent of time when the service
measured by Creanord EchoVault has met the predefined quality objectives.
"Many of our customers have asked KQI that is similar but more flexible
than Mean Opinion Score (MOS) for voice quality. Availability percent is
known by all customers thus Service Availability percent makes sense. I am
thrilled about the feedback that we have received throughout the introduction
of our Service Availability algorithm that works for any service and for any
circuit," explains Antti Pappila, CTO of Creanord.
Rich Event Engine
Service Providers Network Operation Center (NOC) is already overwhelmed
With alarms that are triggered with light grounds. On the other hand too high
thresholds lead to the situation where NOC is unaware of decreased
performance. Quite a paradox.
The EchoVault Rich Event Engine solves the problem by monitoring network
performance against measured baseline and triggers event notifications when
the quality differs too much from the baseline. The Rich Event Engine also
implements filtering mechanism where alerts are sent only when the set
tolerance levels are exceeded.
Dashboards Engine
Dashboards Engine enables the EchoVault user to publish for example
customer specific Analytics and Service Availability information either
in the EchoVault user interface or in the Service Providers own customer
reporting portal of choice. The latter option is simply realized by URL
linking (e.g. HTML iframe) between the Portal and EchoVault Dashboard
Engine interface. Typical overview presentation illustrates daily or
monthly KPIs per circuit with an expand option presenting either time or
Analytics operator based details.
"Leading service providers are looking to meet new reporting requirements
of large financial and government customers. With EchoVault Dashboards we are
able to provide fully integrated solution, providing real time view to the
service delivered. I am especially happy for the fact that we provide both
the executive level view of the received quality as well as a tool for
network professionals to pinpoint the circuits requiring immediate attention
-- all this is realized with EchoVault Dashboards," says Samu Backman,
Marketing Manager Creanord.
Statistics Engine
The Statistics Engine is a lightweight EchoVault routine that analyzes
performance and network utilization metrics. Instead of continuously saving
the calculated results to the database the Statistics Engine only stores the
data needed for daily, weekly, monthly and yearly statistics reports. For
example while processing the network utilization KPIs the Statistics Engine
can highlight single traffic peaks of ten second or one minute period with
the date and time details. Furthermore it's able to produce a count of 10
second periods where the bandwidth usage is more than 60%. To present the
statistics Creanord EchoVault provide wide choice of options; from SQL and
XML integration to complete Dashboard and Portal visualization.
About Creanord
Creanord assists carriers and service providers to streamline networks
and business operations by providing a comprehensive solution for Ensuring
Quality of Experience(TM) and for strengthening customer loyalty.
Creanord's Managed Ethernet Access solution comprises innovative Ethernet
Access hardware and carrier-grade EchoVault(TM) Service and SLA delivery
software. With the Creanord solution, service providers are empowered to roll
out and manage high-performance Ethernet Access that surpasses the customer
expectations.
The company has expanding partner network responding to rapidly growing
Ethernet Access needs in the Europe and North America.
Further information:
Creanord
Samu Backman
Marketing Manager
Tel. +358-10-309-3406
Email: samu.backman@creanord.com






