BOREHAMWOOD, England, June 26 /PRNewswire/ --     Ember Lathom, a subsidiary of Northgate Plc, has implemented TAAP's
mobile application software to improve paper processing and has realised
savings of GBP1M to date. The implementation has the potential to save GBP33M
if rolled-out across the whole of Northgate.

The system paid for itself in a matter of weeks and helped Ember Lathom
to achieve no.1 "leanest company" within the Northgate group, with a
staff-to-vehicle ratio of 1:55.

From the project being confirmed to being ready-to-roll-out was merely 3
weeks including back-office integration with HireMate, and driver/manager
training. The planned 16 week parallel-running period (where paper and TAAP
were used in tandem), was cut to 3 days when it became obvious paper
processing was unnecessary.

On choosing TAAP as the mobile workforce software supplier, Ian Eccles,
Managing Director of Ember Lathom admits: "It was not a difficult decision.
We narrowed the choice down to Taskmaster from TBS, and TAAP, but the
combination of technology, pricing and service from TAAP meant that when we
considered the group requirements, it was a no-brainer."

There were several benefits from the system which were more significant
than predicted:

- reducing damage assessment processing - the best appraiser was placed
      in the office as a central point of contact, to provide instant 
      assessments and authorisations back to field workers
    - dramatically improved management reporting - has enabled the business
      to re-assess operations and spot areas to save money and improve 
      customer service
    - increased positive brand perception - customer feedback has highlighted
      the change in perception of the company's brand, as it is now viewed 
      more favourably.



On choosing Microsoft Windows Mobile 5/6 Professional for this client,
Steve Higgon, TAAP's Product Architect commented: "we needed to be able to
collect electronic signatures & annotate photos on the PDA at the road side.
This was an important capability to help reduce disputes. The other devices
on the market couldn't support these features because of hardware
limitations, and a lack of stylus support."

Northgate is now deploying the TAAP system elsewhere in the group to
achieve similar benefits. The full case study is available to view at:

http://info.ontaap.com/case%20studies/Case%20study%20-%20Ember%20Lathom%2
0final%20version.pdf

About TAAP

TAAP is a leading provider of software solutions which allow
organisations to mobilise their operations using hand held computers.

Contact TAAP
    Tel: +44(0)845-230-9787
    Email: angela.walker@ontaap.com
    Website: http://www.ontaap.com