LONDON, September 1 /PRNewswire/ --

The 2009 Frost & Sullivan Global Supply Chain Management (SCM) Product
Quality Leadership of the Year Award is presented to SAP AG, the market
leader in the SCM market, for its commitment to superior product quality and
for being a one-stop solution for the supply chain requirements of all types
of businesses. The company's unique ability to address and fulfill customer
requirements has resulted in a high degree of customer satisfaction and
supported the increase of its SCM customer base by 8 percent from 2007 to
2008.

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More than 15,000 customers across all market segments rely on the SAP(R)
Supply Chain Management (SAP SCM) application, including automotive,
aerospace and defense, chemicals, consumer products, hi-tech,
telecommunications, logistics, and oil and gas. SAP SCM is part of SAP(R)
Business Suite software, which gives organizations the unique ability to
perform essential business processes with modular software that is designed
to work with other SAP and non-SAP software. Organizations and departments in
all sectors can deploy SAP Business Suite to address specific business
challenges at any time and without costly upgrades.

"With companies increasingly focusing on making their supply chain lean,
SAP AG is found to reduce the inventory levels effectively by 10.0 to 70.0
percent," notes Frost & Sullivan Research Analyst Archana Rajagopalan. "With
a 30 percent increase in the forecasting accuracy observed by customers, SAP
SCM is found to offer return on investment (ROI) within six months of its
implementation even as SAP SCM implementation has been observed to enable 99
percent inventory accuracy."

Some of the benefits offered by SAP include the better responsiveness to
changes in supply and demand. SAP SCM enables customers to sense and respond
to potential risks, and capitalize on any new opportunities in a short
duration.

The company's solutions also result in enhanced customer satisfaction. By
offering a common information framework supporting communication and
collaboration, SAP SCM helps in building a responsive supply network that is
adaptive to ever changing customer demands. In addition to having made the
supply chain demand-driven, the software product also helps in monitoring
supply chain compliance in areas such as environment, health and safety.

"SAP enables improved cash flow for its clients since lower inventory
levels directly translate to reduced overall logistics cost," states
Rajagopalan. "Its solutions also support higher margins for clients."

Moreover, SAP SCM helps in maintaining strong connections and
collaboration with trading partners to ensure that a company's supply network
is aligned with its current business strategies and priorities, improving the
overall performance and facilitating the achievement of goals.

Exceptional software maintenance and support has been another hallmark of
the company; the SAP(R) Active Global Support (SAP AGS) organization helps
its customers in gaining skills and resources to optimize solution
performance and business processes," remarks Rajagopalan. "SAP AGS offers a
range of services to help its customers in becoming a best-run business."

Among these services are end-to-end solution operations. This involves
providing an overall blueprint to optimize the operations of SAP solutions
and ensuring the availability of mission-critical business processes by
managing performance and volume. This also improves data transparency and
consistency across the entire business.

Other outstanding services include SAP(R) Enterprise Support services,
SAP(R) MaxAttention(TM) support, SAP(R) Safeguarding services, the SAP(R)
Solution Manager application management solution and SAP(R) Test Data
Migration Server software.

"SAP is honored to receive this award, and believes that it is a
testament to our long history in the supply chain space and our continued
effort to deliver innovation to our customers ever evolving supply networks,"
says Lori Mitchell-Keller, Senior Vice President, Suite Solution Management
at SAP. "As a core application solution of SAP Business Suite, we believe
that SAP SCM enables companies with fluctuating demand or high product
complexity to sense and respond faster and smarter to demand and supply
dynamics across a diverse global network".

The Frost & Sullivan Award for Product Quality Leadership of the Year is
bestowed upon the company that has demonstrated superior quality control over
its competitors in product manufacturing. Quality control is an essential
element of satisfying customers, increasing repeat buying behavior, and
assuring long-term market survival.

Frost & Sullivan Best Practices Awards recognise companies in a variety
of regional and global markets for demonstrating outstanding achievement and
superior performance in areas such as leadership, technological innovation,
customer service, and strategic product development. Industry analysts
compare market participants and measure performance through in-depth
interviews, analysis, and extensive secondary research in order to identify
best practices in the industry.

About SAP(R) Business Suite

SAP(R) Business Suite software enables enterprises to execute and
optimize their business and IT strategies. SAP Business Suite gives
organizations the unique ability to perform their essential industry-specific
and business support processes with modular software that is designed to work
with other SAP and non-SAP software. Organizations and departments in all
industries can deploy SAP Business Suite software in a step-wise manner to
address specific business challenges on their own timelines and without
costly upgrades. SAP Business Suite provides better insight and visibility
across organizations, improves operational efficiency and effectiveness, and
increases the flexibility to address business change.

About SAP

SAP is the world's leading provider of business software(*), offering
applications and services that enable companies of all sizes and in more than
25 industries to become best-run businesses. With more than 89,000 customers
in over 120 countries, the company is listed on several exchanges, including
the Frankfurt stock exchange and NYSE, under the symbol "SAP." For more
information, visit.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, enables clients to
accelerate growth and achieve best in class positions in growth, innovation
and leadership. The company's Growth Partnership Service provides the CEO and
the CEO's Growth Team with disciplined research and best practice models to
drive the generation, evaluation and implementation of powerful growth
strategies. Frost & Sullivan leverages over 45 years of experience in
partnering with Global 1000 companies, emerging businesses and the investment
community from more than 35 offices on six continents. To join our Growth
Partnership, please visit http://www.frost.com.

Contact:

Ciara Jamie Connolly, Senior Events & Promotions Executive/ EMEA, Best
Practices, Frost & Sullivan, ciara.connolly@frost.com | P: 
+44-(0)-207-915-7868 | F: +44-(0)-207-730-3343 | www.frost.com