HUNTINGTON BEACH, California, September 2 /PRNewswire/ --

- The latest release of FireScope BSM advances its scalability and 
connectivity

FireScope, a leading developer of Business Service Management solutions,
whose European operations is based in London, is reaching new heights in the
BSM space. Their latest release, version 3.5, was designed to make IT
management even easier by maximizing the solution's multi-site messaging
capabilities and extensive virtualization support - plus a wide range of
other automation features.

"For BSM 3.5, scalability and connectivity were the primary focus," says
Mark Lynd, President of FireScope. "We recognized a glaring hole in the
market that FireScope could fill. Namely providing accurate and dependable IT
management and services across multiple data centers without data loss - and
all from a single interface."

New Feature Highlights

One of the most prominent additions to version 3.5 is the redesigned
message queue architecture for multi-appliance communication. In other words,
reliability. Picture this - multiple offices feed their monitoring/management
data to a central headquarters. If one of these offices loses connection, the
data is completely thrown off and the 'big picture' becomes unclear. Worst of
all, in many cases this loss of contact goes unnoticed. With FireScope, this
situation is only a notification rather than a problem. Unlike competitors,
which often lose data during a connectivity interruption, FireScope stores
and then backfills the data. Virtually nothing is lost and all reporting and
information stay accurate and up-to-date. Now that all the event data is in
one place, corporate-wide SLA and OLA are really possible.

"As the former CTO of a global financial services firm, I saw firsthand
how SLA's directly affect bonuses - as well as the business. We had to just
accept that there would be gaps in reporting because there was no solution
that could prevent it," says Lynd. "Now there is."

Another important change is FireScope's integrated Virtual Center API
support for managing VMWare virtual infrastructures and bringing them into
service views. With no need for agents or additional software installed,
FireScope can connect directly with Virtual Center to collect metrics for the
physical hosts and virtual components of a VMWare infrastructure.

Management Virtualization

Both of these features are key to FireScope's innovative IT Management
Virtualization Strategy, which enables organizations to virtualize their
existing monitoring and management solutions into a single interface. With
the typical enterprise using point solutions from over a dozen vendors, this
strategy delivers significant increases in efficiency throughout IT and
dramatic cost savings.

Better by Design

And that's just the tip of the iceberg with this new release. Explore the
full capabilities of FireScope's latest innovation by requesting your free
trial today.