CAMBRIDGE, England, September 10 /PRNewswire/ --     The 2009 PC Advisor Broadband Survey results have been announced, with O2
taking the 'Best Buy' award despite strong challenges from 'Recommended'
internet service providers BE Broadband, PlusNet and Zen Internet.

The survey, sponsored by http://www.broadbandgenie.co.uk and now in its
fifth year, asked people to provide feedback on the reliability of their
connections, the download speeds they achieve and the customer service they
receive. With more than 6,500 PC Advisor readers responding, the results are
the most extensive insight into broadband customer satisfaction levels in the
UK.

Felix Geyr, O2 head of home and broadband, said: "We are delighted to win
this award for O2 Broadband. It has been a great year for us and we believe
we have a great value product at a good price. Our customers get peace of
mind when they buy from us with added benefits like access to free internet
security, free UK customer service and no connection charges. Thanks to
everyone who voted for us and we are looking forward to an exciting year
ahead."

PC Advisor editor Paul Trotter added: "With such a large reader response
rate, the PC Advisor Broadband Survey has become the most trusted survey of
its type in the UK, and this year ranked and rated the top 14 ISPs. A number
of ISPs fared well in the results, but O2 stood out from the crowd with
customers providing positive reports about download speeds, customer service
and the reliability of their connections."

Head of marketing at BE Broadband Oli White said: "We're delighted to be
a recommended broadband provider in this year's survey. BE Broadband is
increasingly being seen as the only choice for broadband users wanting an
unbundled service from a provider that is focused on access and nothing else.
Download speeds are becoming increasingly competitive, so people are looking
for better reliability and unlimited download policies, which is why BE is
becoming a more attractive choice for consumers who want to avoid
compromising their broadband by taking a bundle of phone and TV."

Andrew Saunders, head of product management and marketing at Zen
Internet, commented: "We are grateful to all our customers who took the time
to take part in PC Advisor's survey. These independent results clearly
reflect our commitment to providing all of our customers with a broadband
service that can be relied upon whatever the time of day. Our customers only
have to sign up to a monthly contract and they choose to stay with us because
they are pleased with the service we provide."

PlusNet CEO Anthony Vollmer said: "We are delighted to receive a
'Recommended' accolade in the 2009 PC Advisor Broadband Survey. We are
extremely proud to offer the UK's cheapest standalone broadband at just
GBP5.99 a month, with quality service and support."

Broadband Genie editor Chris Marling added: "As part of my role I read
our website visitor comments about ISPs and follow the discussions in our
forums. The nature of a good, trusted comparison site means showing negative
feedback about broadband providers, but it's not all bad news. It's great to
see the companies that more often than not get positive feedback featuring so
prominently in the survey: these recommendations are well deserved."

Notes to Editors

1. Broadband Genie is the UK's leading independent broadband and mobile
broadband comparison website, providing consumers with an unbiased source of
information on broadband prices and contracts and allowing them to compare
broadband providers in an independent environment. Broadband Genie was
launched in March 2004 as the first dedicated consumer comparison site for
broadband, while Mobile Broadband Genie was the first independent mobile
broadband comparison site, launched in October 2007. Both sites are among the
most popular sites in their respective fields, and regularly feature in the
national press. http://www.broadbandgenie.co.uk /
http://mobile.broadbandgenie.co.uk

2. PC Advisor delivers expert and trustworthy advice to business and home
PC users. Spanning online, print and mobile, PC Advisor offers comprehensive
and impartial buying advice and groundbreaking coverage of service-related
issues with some of the most rigorous, in-depth, and trusted reviews in the
industry. PC Advisor is part of IDG, the world's biggest technology media,
events, and research company. Additional information about IDG, a privately
held company, is available at http://www.idg.com

3. All queries and interview requests should be directed to Chris Marling
at Broadband Genie: t +44(0)844-415-5531, f +44(0)871-6618553, 
m +44(0)7908-327303, chris.marling@genieventures.co.uk