NOTTINGHAM, England, September 28 /PRNewswire/ --

- 'IT Support for Resellers' Launched by IT Support Consultancy
and Exchange Migration and Server Virtualization Specialists,
PhillipsTaylorBrown, With 'Try-before-you-buy' Free Trial

IT consultancy, PhillipsTaylorBrown
http://www.phillipstaylorbrown.com, has today launched a new service
offering, specifically targeting resellers, ISVs and systems integrators. IT
Support for Resellers from PhillipsTaylorBrown is a UK-wide second and higher
level support service for the IT support community, designed to quickly
resolve complex IT issues that onsite or attending staff cannot, such as
server virtualization and Microsoft Exchange migration
http://tr.im/exchangemigration

PhillipsTaylorBrown, a Microsoft Gold Certified Partner and IT
support consultancy, is offering a high-level support programme to support IT
organisations and resellers which require immediately-available, specialist
knowledge, such as such as server virtualization http://tr.im/virtualization
and Microsoft Exchange migration, to back-up their own support engineers for
whatever reason. Through the 'Try-before-you-buy' free trial option, new
reseller customers can register with PhillipsTaylorBrown and receive one free
problem resolution, irrespective of complexity or time required.

PhillipsTaylorBrown specialises in the design, implementation
and support of network infrastructures, from end-user desktop systems, to the
back-end servers, particularly for Microsoft environments. The consultancy
offers second and third level support to resellers and technology providers
in areas including messaging, Microsoft Exchange migration, server
virtualization and emergency 'network down' situations, where high-level
support skills are needed to provide extra resource to the existing support
team - whatever the reason; sickness, holiday or lack of specialist knowledge
http://tr.im/itsupport

PhillipsTaylorBrown has designed this service specifically to
provide specialist support to any ISVs, resellers and system integrators who
need expert and immediate assistance with complex problems. Particular
elements of the Microsoft environment often require specialist knowledge and
experience which is not necessarily held in-house. With its status as a
Microsoft Gold Certified Partner, PhillipsTaylorBrown is able to leverage its
familiarity with the entire range of Microsoft products, especially in
instances of Microsoft Exchange migration or where Microsoft Hyper-V is
necessary for server virtualization.

Tony Brown, Technical Director of PhillipsTaylorBrown,
comments, "Extra support resources are often required by resellers to
supplement their own teams when temporarily under-staffed and when their own
knowledge and expertise is insufficient. However, even in these situations,
just signing up a new support agency is an inherently risky proposition.
Instead, therefore, we are offering a real 'try-before-you-buy' scheme. On
registering with us, we will deliver one problem resolution, at no charge and
therefore no risk, no matter what the nature of the enquiry is. Our team of
expert support staff are on hand to provide instant support, and we pride
ourselves on a personalised service - not hours of time waiting on a call
centre line."

Brown concludes, "The service provides a swift resolution to
challenging and in-depth technical issues, such as server virtualization and
Microsoft Exchange migration, which can affect resellers' success. Each
client is assigned their own technical contact who is able to deal with
issues or escalate them to problem resolution. With the option to try our
service for 'free' and solve a real and immediate problem, we hope that the
channel will quickly see the value of the support we can offer their teams."

About PhillpsTaylorBrown

PhillipsTaylorBrown specialises in the design, implementation
and support of network infrastructures, from end-user desktop systems, to the
back-end servers. The core business is to provide solutions allowing the
business to be objective at all times.

PhillipsTaylorBrown has the knowledge and ability to ensure that
businesses get the most from their IT infrastructures and are dedicated to
the provision of innovative solutions to IT problems.

For further information, please contact:
    Natalie Weatherer
    Itpr
    Tel. +44(0)1932-578800
    http://www.itpr.co.uk