go to there web site and check support if you are trying to get pictures or videos off it then plug the usb cable in to your computer and a window should pop up if us import pictures and videos thats if you are using windows xp, vista or win 7. if your computer dose not see it look for the drives for your OS on there web site.

if you need some sort if photo editing program try the one that comes with you OS or get something like Corel PaintShop Photo Pro X3 or adobe Photoshop CS 5 you can also find free photo editing program.

if you are looking to video editing programs Corel VideoStudio Pro X4 or Adobe Premiere Pro CS5 you can also find free video editing programs to.

In Beijing,of course