AfterDawn.com
Remote Assistance with TeamViewerViewing Page 2 -- Go To


Remote Desktop - View Menu - Quality vs. Speed




In the View menu in the Remote Desktop window there are many options that can affect the quality of the remote desktop stream. Firstly, as pictured above, there is the Quality sub-menu.

  • Auto select: This option will determine the connection quality by itself and balance Speed vs. Quality automatically.
  • Optimize speed: If you prefer speed and don't really care what the remote desktop looks like, choose this option.
  • Optomize quality: If you don't mind any potential lag but you are put off by low quality picture, then choose this option.
  • Custom settings: This setting will activate pre-defined custom settings related to quality and speed.
  • Edit custom settings: Brings up a new window allowing you to change speed and quality settings


Now that we are done with the quality setting, let's take a look at Scaling options.

Remote Desktop - View Menu - Scaling & Active Monitor




Scaling refers to how the Remote Desktop is displayed on your screen given differences of aspect ratio (4:3 fullscreen vs. 16:9 widescreen for example). This depends on the resolution of the remote screen. If the remote screen has a higher resolution (whether thats in height or width) the display will scale the remote desktop window to compensate depending on your setting here.

  • Original: If this is set the screen from the desktop from the remote system will be displayed in its native resolution. This means that if the remote screen appears wider than your local screen, you will have to scroll back and forth in the remote desktop window. Likewise you may have to do the same if there is a significant different in height.
  • Scaled: If this is set, TeamViewer will automatically adjust the display of the remote desktop on your computer so that you won't need to do any scrolling. It should fit comfortably in your monitor, but this may negatively affect quality.
  • Full Screen: This will display the remote desktop in full screen on your computer. Some scaling still may occur or there could be a big black border at the end of the screen.




If the remote computer has more than one monitor, you can select a second (or third and so on) monitor to display here. Alternatively, you can also Show all monitors which may look fine if you have an equal number or more monitors on your computer.

Now let's have a look at Screen Resolution settings.

Remote Desktop - View Menu - Resolution & More




Here you have the ability to change the Screen Resolution of the remote screen to better fit your screen. This can help with Scaling settings just aren't working out very well for you. I won't be putting a list here to explain settings because the possible resolutions depends on the video capabilities of the remote computer, so it varies from card to card or chipset to chipset.

NOTE: Going for a lower resolution on the remote machine will cut down the amount of data that needs to be transfered between both computers, and so should result in a smoother response from the remote desktop.

Additionally, there are five things you can set in the View menu.

  • Show single window: If you only want to work with one program at a time, you can select this option and then click on any active Window in the remote desktop and it will only broadcast that window to you. This can dramatically help with smoothness of response time from the remote machine.
  • Show whole desktop: This is the default and displays the entire desktop. If you are displaying single windows, you may need to occasionally switch back to showing the entire desktop to change window.
  • Refresh: Forces a screen refresh when automatic refresh fails (if the picture gets stuck).
  • Remove wallpaper: Selected by default, this option automatically removes the wallpaper from a remote computer's Desktop background. The background will appear mid-session if it is switched off.
  • Show remote cursor: As it says, this will display the cursor (pointer) on the remote screen, even if it is moved by the remote user (if any).


So now that we have tweaked the appearance settings of Remote Desktop as much as possible, let's move on to how you can communicate with a remote user at the remote computer. We can do that through the Audio/Video menu which we cover. Move to Page 3 - Communicating with TeamViewer.

Remote Assistance with TeamViewerViewing Page 2 -- Go To
Written by: James Delahunty