On Christmas Eve, Netflix fans were met with bad news; their streaming service was not available to them.
The issue was thanks to Amazon Web Services, which is the massive cloud hosting service that has had a rough year.
This week, Amazon issued a technical explanation and a lengthy apology for the downtime, although they did not mention their rival by name at any point.
What started the issues was a human error; basically an employee accidentally deleted vital data: "We want to apologize. We know how critical our services are to our customers' businesses, and we know this disruption came at an inopportune time for some of our customers. We will do everything we can to learn from this event and use it to drive further improvement in the ELB service."
Netflix CEO Reed Hastings has said the company will be fully hosted by Amazon Web Services by the end of 2013, making them the biggest customers for Amazon. Not sure this is too great of a start.
This week, Amazon issued a technical explanation and a lengthy apology for the downtime, although they did not mention their rival by name at any point.
What started the issues was a human error; basically an employee accidentally deleted vital data: "We want to apologize. We know how critical our services are to our customers' businesses, and we know this disruption came at an inopportune time for some of our customers. We will do everything we can to learn from this event and use it to drive further improvement in the ELB service."
Netflix CEO Reed Hastings has said the company will be fully hosted by Amazon Web Services by the end of 2013, making them the biggest customers for Amazon. Not sure this is too great of a start.
