James Delahunty
4 Dec 2005 7:11
Retailer Best Buy has "sort of" apologized to gamers who were caught up in an Xbox 360 bundle scam. Customers were waiting in queue to buy the consoles at the advertised prices of $299 or $399, but what they were told by Best Buy staff in stores across the U.S. is that they were several hundred dollars short for the new bundles of the console that came with some more accessories. These bundles went for around $700 or more in some cases.
One employee at a Best Buy store who remains anonymous revealed that the store was intentionally ripping off customers on the launch night. He said the worst part was trying to explain it to children who had just saved enough money for an Xbox 360 based on the advertisements for the console. Best Buy now acknowledges that "some stores acted inappropriately."
The store has promise to refund "any unwanted Xbox 360-related purchases," and said it will ensure that appropriate measures be taken to stop this from happening with future Xbox 360 promotions.
Source:
Joystiq