Andre Yoskowitz
18 Apr 2007 7:59
We reported a couple days ago that users were reporting playback issues with a few of Sony's new DVD releases .
Sony has now reported that they have fixed the glitches on the releases Casino Royale, The Pursuit of Happyness and Stranger Than Fiction.
According to Sony, the problem was due to an update of its ARccOS copy-protection system which Sony has been using on all its DVDs for the last two years.
“Recently, an update that was installed on approximately 20 titles was found to cause an incompatibility issue with a very small number of DVD players (Sony has received complaints on less than one thousandth of one percent of affected discs shipped),” the company said in a statement. “Since then, the ARccOS system has once again been updated, and there are no longer any playability problems.”
Sony reported that they will be replacing all "broken" discs as well. All that is necessary is to call their Customer Service at 800.860.2878 and ask for further instructions.
Future buyers of Sony DVDs should be warned however that ARccOS is known to have compatibility problems with some models of Sony, Toshiba and Harman Kardon DVD players.
Source:
VB