James Delahunty
2 Jun 2007 16:22
We reported back in April that a Dutch TV show, Kassa, had done a show about Microsoft's Xbox 360 console scratching discs under normal use. It blamed the problem on a TSST DVD-ROM drive that is missing parts that stabilize the disc. Maglena Kunevam, the European Commissioner for Consumer Affairs, confirmed that she has contacted Microsoft about the problem and expects an answer fast.
She has asked Microsoft to explain how it has handled the problem specifically in the Netherlands, but also wants to know how big this problem is in other regions. There has been about 1,000 reported complaints in the Netherlands about this problem. Kunevam said that she expects a full response from Microsoft within a week.
Source:
Vara (Dutch)
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