Apple apologizes for iPhone 3G S activation issues

Andre Yoskowitz
21 Jun 2009 22:24

The anticipated iPhone 3G S was released on Friday and many users are still having delays activating their new phones.
Apple today, is trying to make amends for the delays, and is giving all users that are still experiencing the problems a $30 USD iTunes gift card for the "the inconvenience this delay has caused."
Here is the full email customers received:

Dear Apple Customer,
Thank you for your recent Apple Store order. We appreciate your patience and apologize for the inconvenience caused by the delay in your iPhone activation.
We are still resolving the issue that was encountered while activating your iPhone with AT&T. Unfortunately, due to system issues and continued high activation volumes, this could take us up to an additional 48 hours to complete.
On Monday, you'll receive an email from Apple with an iTunes Store credit in the amount of $30. We hope you will enjoy this gift and accept our sincere apologies for the inconvenience this delay has caused.
Thank you for choosing Apple.
Sincerely,
Apple Online Store Team

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