Andre Yoskowitz
9 Feb 2010 13:25
Google has started live phone support for the Nexus One this week, finally giving users a way to directly talk with representatives from the company. Until this week, live, phone support had been redirected to carrier T-Mobile, or hardware manufacturer HTC.
If you had wanted to contact Google, it had to be done through email with 24-hour turnaround.
Because the phone is only available online, many buyers have been reluctant to purchase the "superphone," especially without having support from a representative. Reports have shown that most new purchases of the Nexus One have come from users that have already tried Android in the past and are more familiar with the interface.