Andre Yoskowitz
1 Aug 2010 23:10
While there hasn't been too many complaints, a number of PlayStation 3 owners have complained since Friday that Sony's recent 3.41 firmware update has been crashing their console, or just won't install at all.
Sony has been quick to respond, saying the problem doesn't lie with the firmware update but instead with the user's individual hard drives.
Many users upgrade their standard Sony-issued hard drives, especially if they own PS3s that started with tiny 20GB or 40GB HDDs.
If you are having trouble, Sony has suggested switching back to your original PS3 HDD to get the update, first.
Says Sony: "We apologize for any inconvenience you are experiencing with upgrading Internal Hard Disc Drive (for PlayStation3) on your PlayStation(R)3 computer entertainment system. The information available to our Consumer Services Department does not suggest that this is a problem PlayStation(R) owners are likely to experience when upgrading the HDD with 3.41update. Sony Computer Entertainment America (SCEA) strongly supports the quality of its products and backs them with full confidence."
We ask that you update the previous HDD first to see if the update will go through. Then update from the thumb drive that is formatted in FAT 32 and has the 3.41 update downloaded."