James Delahunty
29 Jun 2011 1:58
'Re-built from the ground up', but professionals are not impressed.
Apple recently released Final Cut Pro X, the newest version of its mega-popular Final Cut Pro series of video editing software. After its unusually low-key announcement, reviews started to flood in with many of them painting a less-than-rosy picture of the new 64-bit video editing suite.
The $299 Mac App Store product is just not as good as the previous version, Final Cut Pro 7, for many Mac users it seems. Various claims of Apple providing refunds to unhappy customers chave surfaced online since. AppleInsider documents one such case where an Apple customer sent an e-mail to the company saying that Final Cut Pro X does not meet the standards set by its predecessor.
An Apple adviser responded and admitted that Final Cut Pro X, "does not contain properties that were highly regarded in the last version." The customer was granted a refund for the sale.
"I've never seen an Apple employee apologetic over the 'inadequacies' of their software before," the customer wrote to AppleInsider. The video-editing suite currently has a rating of about 2.5 stars out a possible 5 on the Mac App Store.