Andre Yoskowitz
10 Oct 2011 15:33
RIM has admitted today that European, Middle Eastern and African customers may be experiencing service issues.
In the affected regions, carriers are calling the "service issues" total outages, however.
The maker of BlackBerrys tweeted today: "@BlackBerryHelp Some users in EMEA are experiencing issues. We're investigating, and we apologise for any inconvenience."
"We apologize to any of our customers in Europe, Middle East & Africa still experiencing issues. We'll bring you an update as soon as we can."
Due to the Columbus Day holiday in the U.S. and Thanksgiving holiday in Canada, RIM is understaffed for the issue.
Because RIM's BlackBerry services are managed by RIM's centralized servers outages would stop users from receiving their emails, a potentially catastrophic issue.