Andre Yoskowitz
12 Nov 2011 19:56
Apple has announced this week that it is recalling its first generation iPad Nano in the U.S.
The devices, which launched in September 2005, apparently have a rare overheating issue.
Apple is telling users to stop using their devices immediately and the company will replace them for free.
Battery overheating issues on the 1G iPod Nano is not a new issue, and the replacement program is expanding to add the U.S. It is currently available in Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland and the United Kingdom.
Reads the post:
Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.
This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.
Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.
Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.
Replacement Process
You may order a replacement unit via the web. Click here to begin.
Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).
If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.