Andre Yoskowitz
20 Jan 2016 22:13
Microsoft has announced it will do free exchanges for power cords on its older Surface Pro tablets due to minor overheating concerns.
"As a result of damage caused by AC power cords being wound too tightly, twisted or pinched over an extended period of time, a very small proportion of Surface Pro customers have reported issues with their AC power cord. We will be releasing details of how customers can obtain a free replacement cable shortly," a Microsoft spokesperson noted.
The program is good for Surface Pro, Surface Pro 2 and Surface Pro 3 models sold before July 2015 for most of the globe but only for those models sold before March 2015 in the U.S., suggesting the company knew about the issue for some time.
More information about the recall will be available "shortly."
Source:
ZDnet