James Delahunty
16 Jul 2019 13:54
Instagram appears to be having problems again with users reporting that the app simply crashes when they try to open it on their smartphones.
INSTAGRAM DOWN AGAIN? #instagramdown pic.twitter.com/JyeUA4NJvl
The Facebook subsidiary seemed to start having trouble in the last few hours with DownDetector showing the reports reaching over 5,000 by 17:00 GMT. Some Instagram users also took to Twitter to report the problem, typically with the hashtags #Instagramdown and #Instagramdownagain.
Most users seem to be reporting the problem occurs when they try to open the Instagram app on mobile, only to be thrown back to the Home Screen (sometimes with a black screen first). "I can't open the app when I do the screen goes black and it takes me to the phone home screen. I tried re-downloading the app, and refreshing. Instagram was working fine this morning, what's going on ?," one user reports on DownDetector.
Twitter user, @blxxdyaicha posted a video showing the problem:
Others report that the app does open, but there are clear problems such as the failure of the feed to load.