Rich Fiscus
23 Feb 2009 10:11
In a statement last Thursday, acting FCC Commissioner Michael Copps seemed happy about how the first wave of the US DTV transition went. He said "Thanks to the movement of the deadline, we did not have anything like the extent of disruption we would have experienced had every station in the country gone completely digital. on Tuesday."
He called on everyone involved to make the remaining stations' transition even smoother, noting that "Most stations and most consumers still have the transition ahead of them." His remarks, were intended primarily for "cable and other companies, the many consumer organizations, and an absolutely inspired group of civil servants who all stepped up to the plate."
He failed to mention that the majority of consumer complaints related to areas where the FCC seems to have dropped the ball. The agency's call centers fielded more than 70,000 calls on Monday, Tuesday, and Wednesday of last week. Most of them were about either the FCC-run voucher program or reception problems.
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